Below are some key help topics to get you started managing your SD-WAN service.
We use the contact information in your Control Center profile ticket to alert you to changes and issues with your service as well as to pre-fill information in tickets. It's important to keep your profile information current so you receive these notices (and any others you elect to receive):
With CenturyLink SD-WAN, you can set up alerts and notifications in Control Center and be notified by text, email, or through the Alert Center widget about things like billing, repair, order status, etc.
CenturyLink automatically creates tickets for the following alarms:
Use Control Center to report issues with (or request adjustments to) your SD-WAN service: