Business Support

Logging in to the SD-WAN portal

The CenturyLink® SD-WAN portal gives your organization access to your newly deployed CenturyLink SD-WAN network. When you open the portal, you need to log in. Use either your administrator login and password or the equivalent administrative credentials your organization uses. Once you log in, use the SD-WAN portal to view your network health, analytics, and many other features to control and manage your SD-WAN service.

To manage your account, view/pay your bill, and submit ticket requests for your CenturyLink SD-WAN service,  use Control Center.

Note: If you don't have access to the SD-WAN Director portal, do one of the following:

Logging in directly to the SD-WAN portal

  1. Open a web browser. Depending on how your service was set up, you'll use one of the following URLs:

  1. Type your user name and password, then click Login.

    Note: If you have two-factor authentication enabled on your account, see the additional instructions below to finish logging in.

    Otherwise, the SD-WAN portal opens to show the Appliances tab in the Director context. You can view the status of your current appliances, etc.

The SD-WAN Director portal has two broad contexts for organizing its capabilities efficiently for your needs: Director context and Appliance context.

  • The Director context organizes a dashboard view for monitoring and administering your SD-WAN.

  • The Appliance context is used to configure and provision controllers and other elements of your SD-WAN.

Logging in to the SD-WAN portal with two-factor authentication

If your account has two-factor authentication enabled, go to the SD-WAN portal login page, log in using your user name and password, then follow the steps below to complete the second part of your authentication.

  1. Select whether you want to receive your authentication code by email or text (SMS), then click Send.

    The SD-WAN portal sends you an authentication code.

  2. When you receive your authentication code, type the code in the field, then click Verify and Login.