Business Support

VoIP support

VoIP portal

Learn how to manage your VoIP service and download administrator and end-user guides.

Business Communicator

Download Business Communicator; access training videos and user guides.

VoIP reporting

Learn about the reporting options for VoIP services in Control Center and the VoIP portal.

E911 warning labels

Print out these labels for use with your CenturyLink VoIP phones.


Phone & computer connection diagrams

Learn how to connect your VoIP equipment

Polycom phone training videos

Learn how to use your Polycom phone.

Taking your VoIP phone home

Instructions for configuring your VoIP phone and router to use your phone while working from home.

Using a headset with Polycom phones

Learn how to connect and use a headset with your Polycom phone.


VoIP equipment advisory

Recommendations to resolve common problems with your VoIP service.

IQ SIP Trunk
CTAC support options

Need help with your equipment? Learn what options are available for equipment support.

Local rate center lookup tool

View CenturyLink rate centers and their NPA-NXXs.

Voicemail quick reference guide

An overview fo the voicemail menus for your CenturyLink service.


Hosted VoIP Enterprise Assistant toolbar training

Learn how to integrate your VoIP service with your browser and with Outlook.

Hosted VoIP Receptionist PC console training

Learn how to use the Receptionist PC console to access your company directory and monitor employee status.


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