Get support, access resources, and explore products and services at CenturyLink.com.
Learn how to manage your VoIP service and download administrator and end-user guides.
Download Business Communicator; access training videos and user guides.
Learn about the reporting options for VoIP services in Control Center and the VoIP portal.
E911 warning labels
Print out these labels for use with your CenturyLink VoIP phones.
Phone & computer connection diagrams
Learn how to connect your VoIP equipment
Polycom phone training videos
Learn how to use your Polycom phone.
Taking your VoIP phone home
Instructions for configuring your VoIP phone and router to use your phone while working from home.
Using a headset with Polycom phones
Learn how to connect and use a headset with your Polycom phone.
VoIP equipment advisory
Recommendations to resolve common problems with your VoIP service.
IQ SIP Trunk
CTAC support options
Need help with your equipment? Learn what options are available for equipment support.
Local rate center lookup tool
View CenturyLink rate centers and their NPA-NXXs.
Voicemail quick reference guide
An overview fo the voicemail menus for your CenturyLink service.
Hosted VoIP Enterprise Assistant toolbar training
Learn how to integrate your VoIP service with your browser and with Outlook.
Hosted VoIP Receptionist PC console training
Learn how to use the Receptionist PC console to access your company directory and monitor employee status.