Business Support

Turning off Do Not Disturb

When you're ready to take calls again, you can turn off Do Not Disturb using the Services window or using the icon on the toolbar.

To turn off Do Not Disturb using the Services window:

  1. Open your browser or Microsoft Outlook with the Enterprise Assistant Toolbar.
  1. Click Services.

    The Services window opens with the toolbar features, displaying the last feature opened.
  1. Under the Incoming Calls menu, click Do Not Disturb.
  1. Click the Off radio button.
  1. Do one of the following:

    • If you want to make additional changes, click Apply, then click on the next feature to set.

    • If you're done, click OK.

To turn off Do Not Disturb on the toolbar:
 

  1. Open your browser with the Enterprise Assistant Toolbar.
  1. Click the Do Not Disturb icon (a red silhouette with a white circle and diagonal line).

Did you know? You can turn on the Do Not Disturb feature with the same ring reminder setting by clicking the Do Not Disturb icon. If you want to change the ring reminder setting, click Services, then under the Incoming Calls menu, click Do Not Disturb, and change the ring reminder setting.

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