Business Support

Accessing your voicemail (VVX 3xx/4xx series)

When you have new voicemail messages, there are three indicators on your device to alert you:

  • a red, blinking indicator light on the upper-right corner of the phone

  • an envelope icon on your line key icon (instead of a phone icon)

  • a scrolling count of new messages

Accessing your voicemail

There are multiple ways to access voicemail, but the most convenient way (while in the office) is by using the voicemail button. The Voicemail button is to the left of your keypad and is marked with an envelope.

  1. Press the Message button.

  2. Press the Connect soft key.

  3. After hearing your name and when prompted, enter your passcode followed by the # key.

    You then receive an audible inventory for the number of new messages and saved messages.

Did you know? You can also access voicemail by pressing the Home button to the right of your display. Use the navigation keys to locate and highlight messages. Press the Enter button in the center of the navigation keys and press the Select soft key with message center highlighted. Continue your login by pressing the Connect soft key.

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