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Placing calls on hold and resuming held calls (VVX 3xx/4xx series)

As with any phone, your VVX 3xx or VVX 4xx phone allows you to place existing calls on hold. Do this on either phone type by using the Hold soft key or Hold button.

Placing a call on hold

Place a call on hold using either the Hold soft key or the Hold button. While on an active call, the Hold soft key appears at the bottom of your screen. The Hold button is located to the left of your keypad.

  1. With a call in progress, press either the Hold soft key or the Hold button.

    Your caller is placed on hold and your line key blinks red.

Resuming a held call

You can resume a held call in three ways:

  • Press the Resume soft key.

  • Press the red, blinking line key.

  • Press the Hold button (to the left of the keypad).

Did you know? Your phone also has a feature that is referred to as auto hold. If you're on an existing call and receive an incoming call, simply press the Answer soft key or the physical line key button. This automatically places your existing call on hold without having to use the Hold soft key or Hold button.

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