Is your boss in their office and does not want to take calls? Are you transferring a caller to someone who stepped away from their desk? Use the Transfer to Voicemail feature to send a caller directly to voicemail so they can leave a message. Transferring in this manner doesn't allow the party to answer and their device will not ring.
With a call in progress, transfer the caller directly to voicemail by doing the following:
If you enter an incorrect digit, you can either cancel the transfer process or correct the digit prior to releasing the call.
Did you know? If you transfer a caller directly to voicemail, they can leave a message or they can press "0" to speak to another party (known as “zero out”) if that individual is programmed with an escape to operator option.