Business Support

Using do not disturb (DND) on your phone (VVX 3xx/4xx series)

The do not disturb feature (referred to as DND) is used for sending callers directly to voicemail. Reasons to use it may include when you're in a meeting, working and you don't want to be interrupted, going to lunch, or going home at the end of the day.

Turning on DND

When do not disturb is enabled, callers are sent directly to voicemail and have the option to leave you a message. If your mailbox is set up with an escape-to-operator option, callers can press 0 and they will be transferred to another person. When do not disturb is enabled, your phone will not ring.

To turn on DND:

  • Press the DND soft key.

Your phone shows you're in DND mode in two ways. The handset with a red circle with a white line icon indicates your phone is in DND mode. Also, the DND mode shows in the status bar at the top of your phone.

Turning off DND

When you no longer need DND, you'll need to disable it.

To turn off DND:
 

  • Press the DND soft key.

The handset icon no longer shows a red circle with a white line, and the status bar at the top of your display will show DND is no longer enabled.

Did you know? If you have more than one line on your phone, after you press DND, you’ll need to press the line(s) you want to enable DND for.

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