With call forwarding you can be working away from your desk and still answer your calls by forwarding them to another phone.
If your phone is ringing and you want to direct the call to someone else, you can redirect the call without answering it.
To forward calls while the phone is ringing:
You can set up your phone to forward all calls to another phone, even if the do not disturb feature is on (this is not available on shared lines):
When you no longer need to forward your calls, you can disable call forwarding to resume normal calling.
To disable call forwarding:
Did you know? If you forward your phone to a number that is outside of your local calling area, long distance charges may apply. If the the person doesn't answer, callers are sent to voicemail.