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Placing calls on hold and resuming held calls on your phone (VVX 50x/60x series)

Sometimes you'll need to put an active call on hold to locate someone or find some information. You can place an existing call on hold with your VVX 50x or VVX 60x phone using the Hold soft key, which you'll find at the bottom of your display.   

To place a call on hold:

  1. With a call in progress, tap the Hold soft key.

    Your caller is placed on hold and the line key blinks red.

Resuming a call on hold

You can resume a call on hold in two ways:

  • Tap the Resume soft key from the call view screen or line view screen.

  • From the line view screen, tap the red, blinking line key. (To change to the line view screen, swipe your screen to the right; to return to the call view screen swipe the screen to the left.)

Did you know? Your phone also has a feature that is referred to as auto hold. If you're on an existing call and receive an incoming call, tap the Answer soft key. This automatically places your existing call on hold without tapping the Hold soft key.

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