Business support

Speed dialing a contact from Receptionist Console

After you add a contact to your speed dial directory, you can use a speed dial code to call the contact or use the speed dial directory to call.

To speed dial a contact from Receptionist Console:
 

  1. Sign in to Receptionist Console.
  1. From the Contacts pane, click the Speed Dial tab.
  1. Find the contact’s speed dial code, then type the speed dial code in the Call Console panel’s Enter Number field, and then click the dial icon (a phone keypad).

    Receptionist Console calls you.

  2. Answer the call: use your phone’s handset or headset, or press the speakerphone.

    Receptionist Console dials the phone number.

  3. When you’re done with the call, hang up the phone or click END in Receptionist Console.

To speed dial a contact from the directory:
 

  1. From the Contacts pane, click the Speed Dial tab.
  1. Find the contact you want to call, then click on the contact.
  1. Click CALL.

    Receptionist Console calls you.

  2. Answer the call: use the phone’s handset or headset, or speakerphone.

    Receptionist Console dials the phone number.

  3. When you’re done with the call, hang up the phone or click END in Receptionist Console.