Business support

Turning Do Not Disturb on and off

Use the Do Not Disturb feature when you’re not available to take calls. When it’s turned on, all incoming calls are automatically sent to your voicemail.

To turn Do Not Disturb on and off:
 

  1. Sign in to Receptionist Console.
  1. From Receptionist Console's  main page, on the top right menu, click Settings.
  1. Click the Services tab.

    The Services Settings page opens, showing your active and inactive services.

  2. In the Inactive section, click Do Not Disturb.
  1. In the Service Settings section, select the checkbox next to Active.

  2. If you want a reminder that Do Not Disturb is on, select the checkbox next to Ring Splash.

  3. Click Save.
To turn Do Not Disturb off:

  1. From Receptionist Console's main page, on the top right menu, click Settings.

    The General Settings page opens.

  2. Click the Services tab.
  1. In the Active section, click Do Not Disturb.

  2. In the Service Settings section, deselect the checkbox next to Active.

  3. Deselect the checkbox next to Ring Splash.

  4. Click Save.