Network-based, self-help, interactive voice response (IVR) - EZ Route

EZ Route is a network-based, self-help, interactive voice response (IVR) application that provides contact-center functionality (menu routing, database routing, intelligent call processing and links to custom applications) to businesses of all sizes. With EZ Route, you can answer calls, provide messages and announcements, and support call routing to live agents or other IVR applications through a menu-driven interface.


IVR: EZ Route
Improve business efficiency and customer satisfaction with EZ Route, CenturyLink's network-based, self-help, IVR application that provides contact-center functionality, such as menu routing, database routing, intelligent call processing, and links to custom applications.