The research also demonstrates how today’s clouds do not meet all companies’ needs, partly because of CIOs’ concerns over security and performance, and partly due to the particular requirements of specific applications for which clouds are not yet well suited. For each organization, the right blend of services will change over time as business priorities shift, cloud computing matures, and new technologies emerge.
Data from independent survey of 550 CIOs, IT Directors, VPs of IT, and senior IT managers commissioned by CenturyLink and completed in August 2013 by Vanson Bourne, a research-based technology marketing consultancy.
Key to a hybrid IT strategy is the ability to integrate outsourced and in-house IT services to ensure smooth delivery of business capabilities to users. Not surprisingly, in the survey of 550 IT leaders, 46 percent said their top priority when selecting an outsourcing supplier was the ability to provide end-to-end IT solutions — from assessments and planning, through delivery, to ongoing management and optimization. The next-highest priorities were scalability and expertise to help businesses at every stage of the outsourcing and application lifecycle (17 percent) and breadth and depth of services portfolio, so companies can tap into new services as business requirements change (15 percent). For now, since companies are using data center colocation for their mission-critical applications, 100 percent uptime is just table stakes for providers, says Drew Leonard, Vice President, Colocation Product Management, at CenturyLink. That causes CIOs to look for more than contractual commitments — they also want to see a demonstrated history of reliability and a comprehensive set of policies and procedures.
In addition, perhaps sparked by the continuing spate of highprofile data breaches, businesses are focusing intensely on multilevel security — including physical security measures such as mantraps, locks and biometrics. And as they develop their hybrid IT strategies, businesses are also looking for the option to access advanced services including managed and cloud services as well as high-speed IP connectivity all within the same data center as their colocated equipment. This helps ensure lower latency and eases management and integration.
Despite justified excitement about cloud computing, the reality is that most businesses are adopting a hybrid IT strategy — and will use a mix of outsourced and in-house IT services as that strategy evolves over at least the next five years.
To meet rapidly changing business needs, CIOs need to be able to select from a range of services that maximize agility while minimizing cost.
Many CIOs choose outsourced data centers for disaster-recovery operations, or for legacy applications that aren’t able to fully take advantage of virtualization; in other cases, regulatory compliance may require a high degree of control.
CenturyLink’s Hybrid Infrastructure solutions infuse agility into IT infrastructure, whether your business is challenged with controlling costs, managing performance, or scaling and expanding into new markets.
CenturyLink is recognized as the No. 2 retail colocation provider, with an extensive global footprint that includes more than 55 state-of-the-art data centers across North America, Europe, and Asia, with over two million square feet of raised floor space.
CenturyLink Business delivers innovative managed services for global businesses on virtual, dedicated and colocation platforms. It is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. Parent company CenturyLink, Inc. is the third largest telecommunications company in the United States, and empowers CenturyLink Business with its high-quality advanced fiber optic network. Headquartered in Monroe, LA, CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations.