Serve multiple contact center locations from a single cloud-based platform.
A toll-free number is a virtual address that points to one or more locations using intelligent network databases for routing criteria. The toll-free number can terminate to either switched or dedicated terminating addresses. A switched number is a 10-digit public switched telephone network dialable number that points to a single physical location in the network. A dedicated number is an internal identifier to the CenturyLink network that points to a single physical location.