EIS RESOURCES
Features, terms and resources for our EIS contracts
Get everything you need to understand EIS—from guidelines and training to FAQs and more.



CONTRACT OVERVIEW
Accomplish more with EIS
EIS is a GSA contract vehicle that gives federal agencies access to global telecom and IT infrastructure solutions. These services deliver big savings while adding more capability to government networks
EIS CONTRACT
View all volumes of the contract
Dig into the EIS contract in its redacted format, in compliance with the requirements of the Freedom of Information Act (FOIA).
ORDERING CONTRACTING OFFICER (OCO) GUIDELINES  
How to place an order for EIS services
EIS is an indefinite-delivery, indefinite-quantity (IDIQ) contract requiring task orders (TOs) in accordance with FAR 16.505. Agencies ordering services from EIS must follow the ordering process in accordance with FAR 16.505. A contracting officer (or ordering official) with a delegated procurement authority (DPA) must place a TO for services. After the ordering contracting officer (OCO) awards the TO, EIS allows for the placement of service orders within the limitations of the TO and the contract. Only OCOs and contracting officers’ representatives (CORs) may place a service order.
Ordering Contracting Officer (OCO)
  • Awards, administers, and closes out task orders
  • Determines fair and reasonable prices for catalog items, task order unique CLINs and individual case basis CLINs
  • Reports past performance
  • Serves as an authorized official if the ordering agency does not have contracting officers
  • OCO must provide a fair opportunity to all awardees in accordance with FAR 16.505
Task Order Contracting Officer’s Representative (COR
  • Replaces designated agency representatives (DARs)
  • Has delegated authority by the OCO to:
    • Place service orders
    • Accept or reject services
    • Verify services meet technical requirements
    • Execute duties such as billing disputes, performance
FAIR OPPORTUNITIES  
Guidelines for transitioning
For agencies that make their own fair opportunity decisions and place their own task orders, there is limited amount of time to transition and plan. Get underway by following these steps:
  1. Establish Integrated Program Team
    • Complete Delegation of Procurement Authority
    • Register for Access to GSA Tools
  2. Compile Inventory
  3. Deliver Agency Transition Plan
  1. Define Service Requirements
    • Define Service Groups
    • Document Service Requirements
  2. Develop Acquisition Strategy
    • Select Acquisition Method
    • Prepare Acquisition Plan
  3. Draft Task Order Solicitation
TRAINING
Get customized training

Equip administrators and users with the knowledge, skills and abilities they need to fulfill their EIS roles. Our course is developed with individual learning modules that can be combined based on each audience’s identified requirements, including:

  • Use of the CenturyLink EIS Customer Portal
  • Ordering services
  • Billing and disputes
  • Inventory management
  • Reporting
  • Trouble tickets
  • Resources

To register for training, please contact:

Joe Brown

More resources
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