Service orders can only be placed by Ordering Contracting Officers (OCOs) and designated Contracting Officer’s Representatives (CORs), if that role is delegated by the OCO. The following steps are a high-level summary of the ordering process:
CenturyLink products and services are ordered via the EIS Customer Portal.
The EIS Customer Portal is CenturyLink’s contract portal that gives GSA and EIS agencies secure access to all aspects of their service ordering and account management.
Specifically, the EIS Customer Portal allows users to manage the following:
If you have not been registered with CenturyLink as a Contract Ordering Representative (COR), contact your Ordering Contracting Officer (OCO) who will authorize your access. If you are authorized, but are now experiencing trouble logging in, you may: