Taxes, fees and surcharges on your billUnderstand how and why your services are taxed, and how the funds are used.

Carrier Property Tax and Federal Regulatory Recovery Fee ExplainedA combined surcharge meant to cover both Property Tax Allocation and the Federal Regulatory Recovery Fee.

Internet Cost Recovery FeeWhat's the Internet Cost Recovery Fee?

National Access FeeLearn more about this fee, which is associated with CenturyLink long distance services.

About Prism Local Broadcast and Sports Network SurchargesInformation about Prism surcharges you may have noticed on your bill.

If your payment is late...You might be wondering how your payment could be late, what you can expect for fees, whether we'll try to contact you and/or what to do if you can't pay.

Local Franchise Tax or Fees ExplainedLocal governments typically charge private utility companies for the use of public rights-of-way. This fee offsets the company's expense, as allowed by law.

How late fees are calculatedLate fees vary based on the services you have and will be a flat fee, interest based on a percentage of the amount due or possibly both.

Facility Relocation Cost Recovery FeeThis fee recovers the cost when government entities require CenturyLink's network facilities and lines to relocate.

Interstate Services Fee (ISF)Learn about the ISF, which is associated with CenturyLink long distance.

What is Prop TX/Reg Fees/USF Admn?A combined fee that includes charges associated with Property Tax Allocation, Federal Regulatory Recovery Fees and USF Administrative Fees.

How to get phone wiring and/or jacks repairedGet answers to who's responsible for fixing (and paying) for broken equipment in your home.