As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Making additional payments when you're signed up for AutoPay
You can make additional payments in advance of your scheduled AutoPay payment. However, in many cases the extra payment will be applied to your next month's bill.
This is because with AutoPay, the payment processes swing into gear on your billing date, which is the date the bill is issued and falls 2-3 weeks before your due date. An extra payment you make may occur while your automatic payment process is already underway for the current month, so that extra payment will be applied toward your next month's bill.
Here is an example. In this instance, the customer's bill was issued on May 1. He has decided to pay an additional $3 in advance of his regularly scheduled payment on May 14, but because his automatic payment process was already underway, the extra payment did not get applied to this month. By the following month his accounts are in sync again and reflect the $3 advance payment. As a result, his automatic payment for June is $3 lower than normal.
(AutoPay process begins)
$3 manual payment
$30 automatic payment
$27 automatic payment
Was this article helpful?
Sorry we couldn't help you find what you were looking for!
We'd love to get your feedback on this article. Please tell us how we can make it better. If you need immediate help with a service or technical issue, please go to the Contact Us page.