Yes, you need to update this information. If you have used your bank’s bill pay option (Zelle, Pop Money, or others) to pay your CenturyLink bill, you need to sign in to the bank’s website and enter the Brightspeed billing information shown below to make sure your bills are paid correctly.
Company name (payee): Brightspeed
P.O. Box 6102
Carol Stream, IL 60197
Starting in October, your bill from Brightspeed will include the information for payment, and you will also be able to find it on the Brightspeed website.
Note: Some customers see an error message when they try to update bill payment services with their bank. If you have issues, try first deleting the old bill payment information for CenturyLink, and then create a new one for Brightspeed.