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As we work to keep our employees safe and follow governmental guidance, we have limited staffing in our call centers. You will experience delays when contacting our call and chat support. We recommend that you try self-help options on CenturyLink.com for a faster solution before contacting us. We appreciate your patience as we work hard to respond to all customer inquiries and service requests.
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| Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Order New Services
| 877-862-9343 |
|
| Monday – Friday |
8 am – 6 pm Local Time |
Account and Tech Support
| 800-201-4099 |
|
| Move, change, or disconnect Billing or payment questions |
|
| Monday – Friday |
8 am – 6 pm Local Time |
SimplePay Support
| Prepaid Accounts (account number begins with PPB) |
Para Asistencia en Español
| 800-201-4099 opcion 9 |
|
| Lunes – Viernes |
8 am – 5 pm CT |
Moving to a new place?
Let us get your service up and running so it's ready when you are. Let us help you!
Need to pay right away?
Online payments and pay-by-phone are available 24 x 7
Give Us a Call
| Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Order New Services
| 866-963-6665 |
|
| Monday – Friday |
8 am – 6 pm Local Time |
| Saturday | 9 am – 5 pm Local Time |
Account and Tech Support
| 800-244-1111 |
|
| Move, change, or disconnect Billing or payment questions |
|
| Monday – Friday |
8 am – 6 pm Local Time |
| Saturday | 9 am – 5 pm Local Time |
SimplePay Support
| Prepaid Accounts (account number begins with PPB) |
Para Asistencia en Español
| 800-244-1111 opcion 9 | |
| Lunes – Viernes |
8 am – 5 pm PT |
Moving to a new place?
Let us get your service up and running so it's ready when you are. Let us help you!
Need to pay right away?
Online payments and pay-by-phone are available 24 x 7
Give Us a Call
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Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative.
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