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Learn about our well-being focused approach to COVID-19. Read More
As we work to keep our employees safe and follow governmental guidance, we have limited staffing in our call centers. You will experience delays when contacting our call and chat support. We recommend that you try self-help options on CenturyLink.com for a faster solution before contacting us. We appreciate your patience as we work hard to respond to all customer inquiries and service requests.
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Check for trouble on your Internet or phone line.
Please enter your Account or Billing Phone Number and Billing Zip Code to test your services.
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Work with an online specialist for ordering,
customer service, payment assistance, or repair.
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Give Us a Call
| Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Repair & Tech Support
| Internet Repair (24 x 7) | 877-646-3282 |
| Phone Repair (24 x 7) |
800-788-3600 |
| Prism® TV Repair (24 x 7) |
866-314-4148 |
Order New Services
| 877-862-9343 |
|
| Monday – Friday |
8 am – 6 pm Local Time |
| Saturday | 9 am – 5 pm Local Time |
Account Support and Changes
| 800-201-4099 |
|
| Monday–Friday |
8 am - 6 pm Local Time |
| Saturday | 9 am - 5 pm Local Time |
| Move, disconnect, cancel payment, or billing questions |
|
Para Asistencia en Español
| 800-201-4099 opcion 9 |
|
| Lunes – Viernes |
8 am – 5 pm CT |
Moving to a new place?
Let us get your service up and running so it's ready when you are. Let us help you!
Need to pay right away?
Online payments and pay-by-phone are available 24 x 7
Give Us a Call
| Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Repair & Tech Support
| Internet Repair (24 x 7) | 877-348-9005 |
| Phone Repair (24 x 7) |
877-348-9007 |
| Prism® TV Repair (24 x 7) |
866-314-4148 |
Order New Services
| 866-963-6665 | |
| Monday – Friday |
8 am – 6 pm Local Time |
Account Support and changes
| 800-244-1111 | |
| Monday – Friday |
8 am – 6 pm Local Time |
| Move, disconnect, cancel payment, or billing questions |
|
Para Asistencia en Español
| 800-564-1121 | |
| Lunes – Viernes |
8 am – 5 pm PT |
Moving to a new place?
Let us get your service up and running so it's ready when you are. Let us help you!
Need to pay right away?
Online payments and pay-by-phone are available 24 x 7
Give Us a Call
Sorry! The location you entered is outside of our service area.
Did you enter the wrong ZIP code? If so, you can re-enter your information by selecting the "CHANGE" link located in the header of this page.
Even if you're outside of the CenturyLink service area, we can still help you:
- Want CenturyLink® Long Distance services (both nationwide and international calling)? Good news! We have several plans to choose from.
Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative.
- Need help finding service providers in your area? Movearoo can help you find other phone, Internet and TV service providers in your area.
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