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Due to the severe weather conditions created by the wildfires in the Western states, we have experienced some local network impacts that are disrupting voice and internet services to some of our customers.
Ensuring the reliability of our network and communications services is our primary concern, and we are dedicated to minimizing customer impact during an outage. Our technicians are currently working to restore services, while also cooperating with closures in the area. We appreciate our customers’ patience while we work through these difficult circumstances.
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| Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Order New Services
| 877-862-9343 |
|
| Monday – Friday |
8 am – 6 pm Local Time |
Account and Tech Support
| 800-201-4099 |
|
| Move, change, or disconnect Billing or payment questions |
|
| Monday – Friday |
8 am – 6 pm Local Time |
SimplePay Support
| Prepaid Accounts (account number begins with PPB) |
Para Asistencia en Español
| 800-201-4099 opcion 9 |
|
| Lunes – Viernes |
8 am – 5 pm CT |
Give Us a Call
| Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Order New Services
| 866-963-6665 |
|
| Monday – Friday |
8 am – 6 pm Local Time |
| Saturday | 9 am – 5 pm Local Time |
Account and Tech Support
| 800-244-1111 |
|
| Move, change, or disconnect Billing or payment questions |
|
| Monday – Friday |
8 am – 6 pm Local Time |
| Saturday | 9 am – 5 pm Local Time |
SimplePay Support
| Prepaid Accounts (account number begins with PPB) |
Para Asistencia en Español
| 800-244-1111 opcion 9 | |
| Lunes – Viernes |
8 am – 5 pm PT |
Give Us a Call
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Even if you're outside of the CenturyLink service area, we can still help you:
- Want CenturyLink® Long Distance services (both nationwide and international calling)? Good news! We have several plans to choose from.
Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative.
- Need help finding service providers in your area? Movearoo can help you find other phone, Internet and TV service providers in your area.
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