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Repair & Tech Support

Available 24 x 7

Try the Service Troubleshooter Tool

Enter your information to run a test on your phone or Internet line. You'll have a chance to create a repair request or work with a support specialist. Either way, we're here to help!

The Service Troubleshooter tool allows you to:
 

  • Troubleshoot problems with your phone and Internet service
  • Determine if a problem is just in your home or check if there's an outage in your neighborhood
  • Get notified when a problem is resolved
  • Create, manage or cancel repair requests
  • Update the callback phone number on a ticket
Contact Tech Support
Internet Repair
 		 877-646-3282
Phone Repair
 		 800-788-3600
Prism® TV Repair
 		 866-314-4148

Email Tech Support

Customer Service & Sales

We're here to help

Order New Services
877-862-9343
Monday – Friday
 8:00 am – 6:00 pm
Saturday 9:00 am – 5:00 pm
Payment Specialists
888-646-0004
Monday – Friday
 8:00 am – 6:00 pm
Need to pay right away? Online payments and pay-by-phone are available 24 x 7.
Billing & Customer Service
888-723-8010
Monday – Friday
 8:00 am – 6:00 pm

Email Customer Service

Move, Disconnect, or Cancel Services
800-201-4099
Monday – Friday
 8:00 am – 6:00 pm
Moving to a new place? Let us get your service up and running so it's ready when you are. Let us help you!
Center for Customers with Disabilities (TTY)
800-223-3131
Monday – Friday
 8:00 am – 5:30 pm MT
Para Asistencia en Español
800-250-4800
Lunes – Viernes
 8:00 am – 5:00 pm CT

Trending Help Topics

Repair & Tech Support

Available 24 x 7

Try the Service Troubleshooter Tool

Enter your information to run a test on your phone or Internet line. You'll have a chance to create a repair request or work with a support specialist. Either way, we're here to help!

The Service Troubleshooter tool allows you to:
 

  • Troubleshoot problems with your phone and Internet service
  • Determine if a problem is just in your home or check if there's an outage in your neighborhood
  • Get notified when a problem is resolved
  • Create, manage or cancel repair requests
  • Update the callback phone number on a ticket
Contact Tech Support
Internet Repair
 		 877-348-9005
Phone Repair
 		 877-348-9007
Prism® TV Repair
 		 866-314-4148

Email Tech Support

Customer Service & Sales

We're here to help

Order New Services
866-963-6665
Monday – Friday
 8:00 am – 6:00 pm
Saturday 9:00 am – 5:00 pm
Payment Specialists
800-423-8994
Monday – Friday
 8:00 am – 6:00 pm
Need to pay right away? Online payments and pay-by-phone are available 24 x 7.
Billing & Customer Service
877-837-5738
Monday – Friday
 8:00 am – 6:00 pm

Email Customer Service

Move, Disconnect, or Cancel Services
877-803-8414
Monday – Friday
 8:00 am – 6:00 pm
Moving to a new place? Let us get your service up and running so it's ready when you are. Let us help you!
Center for Customers with Disabilities (TTY)
800-223-3131
Monday – Friday
 8:00 am – 5:30 pm
MT
Para Asistencia en Español
800-564-1121
Lunes – Viernes
 8:00 am – 5:00 pm PT
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Even if you're outside of the CenturyLink service area, we can still help you:
 

  • Want CenturyLink® Long Distance services (both nationwide and international calling)? Good news! We have several plans to choose from. Call 866-642-0444 7AM – 9PM (ET) Monday–Friday to speak with a representative.
  • Need help finding service providers in your area? Movearoo can help you find other phone, Internet and TV service providers in your area.

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Our goal is to provide you with excellent customer service. If you feel you have not been taken care of or have an unresolved issue, please email us.