Contact Us

We're here to help


Quick self-help tools


CHAT NOW with our team

 

Chat is available 7 days a week.
Work with our online specialists to order new or upgrade existing services,
ask billing questions, and for technical support.

For more information on our transaction with Apollo, click here.



Visit our social media help communities

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Business Hours

 

Monday - Friday, 7 am - Midnight CT

 

Weekends, 8 am - 8 pm CT


Looking for CenturyLink Small Business?

 

Hop on a quick chat, or ask to be connected with a live agent.


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Order New Services

866-963-6665

Monday - Friday 8 am - 6 pm local time

 

Customers using a TTY device may contact the
phone number on this page for assistance.


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

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Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


PrePaid Support

 

(account number begins with PPB)

 

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Prepaid Support

Need to pay right away?

Online payments
are available 24 x 7

Moving to a new place?

Let us ensure your service is ready!

centurylink:regionalizer/regions/CTL Only


Order New Services

877-862-9343

Monday - Friday 8 am - 6 pm local time

 

Customers using a TTY device may contact the
phone number on this page for assistance.


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


PrePaid Support

 

(account number begins with PPB)

 

Close

Prepaid Support

Need to pay right away?

Online payments
are available 24 x 7

Moving to a new place?

Let us ensure your service is ready!

centurylink:regionalizer/regions/OOR Only

Give Us a Call

 

Sorry! Your detected location is outside of our service area.

 

Enter your zip code by selecting the location pin in the header of this page.

 

Even if you're outside of the CenturyLink service area, we can still help you:

  • Want CenturyLink® Long Distance services (both nationwide and international calling)? Good news! We have several plans to choose from.
    Call 866-642-0444  7 am – 9 pm (ET) Monday–Friday to speak with a representative.
  • Need help finding service providers in your area? Movearoo can help you find other phone, Internet and TV service providers in your area.

More Ways to Get in Touch

Business Customer Support

 

Small Business

Enterprise

CenturyLink® ON

 

For customers who ordered via the instant activation portal

Help with an unresolved issue

 

Our goal is to provide you with excellent customer service. If you feel your issue was not satisfactorily resolved,
please click here.

 

Give Kudos

 

If your customer service experience was exceptional, please click here to submit a recognition note.