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Learn about our well-being focused approach to COVID-19.  Read More
As we work to keep our employees safe and follow governmental guidance, we have limited staffing in our call centers.  You will experience delays when contacting our call and chat support. We recommend that you try self-help options on CenturyLink.com for a faster solution before contacting us.  We appreciate your patience as we work hard to respond to all customer inquiries and service requests. 

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Please enter your Account or Billing Phone Number and Billing Zip Code to test your services.

Connect With Us Online

Work with an online specialist for ordering,
customer service, payment assistance, or repair.

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Monday - Friday
7 am — Midnight CT 

Weekends
9 am — 7 pm CT 

Monday - Friday
7 am — Midnight CT 

Weekends
9 am — 7 pm CT 

Give Us a Call

Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. 

Repair & Tech Support

Internet Repair (24 x 7) 877-646-3282
Phone Repair (24 x 7)
800-788-3600
Prism® TV Repair (24 x 7)
866-314-4148

Order New Services

877-862-9343
Monday – Friday
8 am – 6 pm Local Time
Saturday 9 am – 5 pm Local Time

Account Support and Changes

800-201-4099
Monday–Friday
8 am - 6 pm Local Time
Saturday 9 am - 5 pm Local Time
Move, disconnect, cancel payment,
or billing questions

Para Asistencia en Español

800-201-4099 opcion 9
Lunes – Viernes
8 am – 5 pm CT
Moving to a new place?
Let us get your service up and running so it's ready when you are. Let us help you!
Need to pay right away?
Online payments and pay-by-phone are available 24 x 7

Give Us a Call

Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. 

Repair & Tech Support

Internet Repair  (24 x 7) 877-348-9005
Phone Repair (24 x 7)
877-348-9007
Prism® TV Repair (24 x 7)
866-314-4148

Order New Services

866-963-6665
Monday – Friday
8 am – 6 pm Local Time

Account Support and changes

800-244-1111
Monday – Friday
8 am – 6 pm Local Time
Move, disconnect, cancel payment,
or billing questions

Para Asistencia en Español

800-564-1121
Lunes – Viernes
8 am – 5 pm PT
Moving to a new place?
Let us get your service up and running so it's ready when you are. Let us help you!
Need to pay right away?
Online payments and pay-by-phone are available 24 x 7

Give Us a Call

Sorry! The location you entered is outside of our service area.

Did you enter the wrong ZIP code? If so, you can re-enter your information by selecting the "CHANGE" link located in the header of this page.

Even if you're outside of the CenturyLink service area, we can still help you:
 

  • Want CenturyLink® Long Distance services (both nationwide and international calling)? Good news! We have several plans to choose from.
    Call 866-642-0444  7 am – 9 pm (ET) Monday–Friday to speak with a representative.
  • Need help finding service providers in your area? Movearoo can help you find other phone, Internet and TV service providers in your area.

More Ways to Get In Touch

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