If your internet connection has stopped working, give these simple steps a try.
Unplug your modem's power cord for at least 20 seconds and then plug it back in again. Wait 2 minutes for the modem to finish its restart before checking the modem lights.
In general, when everything is working correctly the modem lights should look like:
- Power light: green (solid)
- DSL light: green (solid)
- Internet (INT) light: green (flashing)
- Wireless light: green (flashing), if you have wireless capabilities
- Ethernet light: green (flashing), if you are connected by an Ethernet cable
Power off and restart your computer or device connecting to your modem. Wait at least 2 minutes before trying to connect to the internet. This gives the computer or device the time it needs to reconnect to the modem.