Getting started with Digital Home Phone

We've outlined easy, basic set up tips so can you quickly start using your service:

• Identifying my phone number
• Updating your 911 Address
• Making calls
• Receiving calls
• Checking voice mail
• Accessing and using the Communicator Dashboard
• Available Feature Access Codes (* Codes)

There are multiple ways to determine your Digital Home Phone telephone number.

You can quickly find what your Digital Home Phone telephone number by logging into the Communicator Dashboard. Your phone number will be displayed in the upper-right corner.

For further information about accessing the Communicator Dashboard, refer to the Accessing the CenturyLink Communicator Dashboard section on the Digital Home Phone Quick Start Set Up page.

Refer to the Digital Home Phone section of your CenturyLink monthly bill to locate your Digital Home Phone telephone.

With Digital Home Phone, you will always have only one registered physical location for purposes of 911 dialing. Your 911 Address is the one we will pass on to the 911 Operator in the instance you place a call to 911 from your Digital Home Phone service. We default to your initial service address that you provided to us during ordering, but if you're planning to periodically use the service somewhere other than your initial address, you will need to follow the steps below to alert us to your new location so that we can send the appropriate address to the 911 Operator.

For additional information, please refer to the CenturyLink Digital Home Phone Service Subscriber Agreement.

Access the Communicator Dashboard by going to https://communicator.centurylink.com/. For further information about accessing the Communicator Dashboard, refer to the "Accessing the CenturyLink Communicator Dashboard" section on the Digital Home Phone Quick Start Set Up page.

Press the 911 Address tab to access the section where you can add a new address, or modify and existing one.

In the 911 Address tab you have the ability to Add, Delete, or Edit 911 addresses. We currently allow you to store up to 3 addresses so that you can quickly change between common locations when needed.

Press Make Current next to the address that you now want to be set as your current location for 911 purposes. You will then be prompted and required to provide us with a current email address so that we can send you a notification once your 911 Address has been updated. Once you have selected a valid email, press Submit.

Making a call from your Digital Home Phone service is the same as placing a call from a traditional phone line. Simply pick up your handset and dial the telephone number you want to call. Your call will now be connected.

Receiving a call to your Digital Home Phone service is the same as receiving a call from a traditional phone line. When a call comes in to your telephone number, all handsets that are connected through your Digital Home Phone Adapter will ring. Simply answer one of those ringing handsets, and your call will be connected.

Choose one of these ways to access your mailbox, and followthe voice prompts you hear.

The CenturyLink Communicator Dashboard is where you go to control and modify the advanced features that are available with your Digital Home Phone service. So me of this functionality includes Call Forwarding, Call Blocking, Email Notifications, and 911 Address Change.

Use the following feature codes to enable and disable features directly from your phone

Caller ID Block
Press *31 to Activate Feature
Press #31 to Deactivate Feature

CallerID Block Per Call
Press *67DN to Activate Feature

Caller ID Un-block Per Call 
Press *82DN to Activate Feature

Anonymous Call Rejection 
Press *77 to Activate Feature
Press *87 to Deactivate Feature

Dynamic Black List (add last caller to black list) 
Press *60 to Activate Feature
Press *80 to Deactivate Feature

Do Not Disturb
Press *96 to Activate Feature
Press *97 to Deactivate Feature
Press #96 for Details

Call Forwarding All 
Press *72DN to Activate Feature
Press *73 to Deactivate Feature
Press #72 for Details

Call Forwarding All to Voice Mail
Press *21 to Activate Service
Press *22 to Deactivate Service
Press #21 for Details

Call Forwarding All & Voice Mail Deactivation 
Press *83 to Deactivate Service

Access Voice Mail 
Press *98 to Activate Service