Activating your Digital Home Phone service has never been easier. In fact, we've already done most of the heavy lifting for you.
Once you've received your Digital Home Phone Adapter from us, just plug it in and wait for the device to automatically self-configure. Once the device's self-configuration is complete, you're ready to start using your Digital Home Phone service. There's no additional activation needed to begin using your Digital Home Phone Adapter. Refer to the Digital Home Phone Quick Start Set Up guide to learn how to connect your Digital Home Phone Adapter.
The next step in your Activation process is to create your CenturyLink ID so that you can access other useful Digital Home Phone tools. Refer to Getting Started with the Basics of Digital Home Phone to learn more about the basic functionality available with your Digital Home Phone service.
Depending on when you purchased your Digital Home Phone service, there are a few different CenturyLink ID activation scenarios you'll encounter:
If you purchased Digital Home Phone through CenturyLink SimplePay or CenturyLink ON, you created your CenturyLink ID when you ordered your Internet service.
Don't remember your credentials? No worries, simply click the "Get Help" button on the login screen and follow the onscreen process to retrieve your existing credentials.
If you're a new CenturyLink High-Speed Internet and Digital Home Phone customer, you'll only need to go through the CenturyLink ID creation process once, and that same CenturyLink ID will be used to login to both of your product services.
During your initial setup and activation of your CenturyLink High-Speed Internet service, you will be taken through a step-by-step process, and by the time you're finished, you will have created your CenturyLink ID.
Great news, chances are you've already created your CenturyLink ID.
Simply go to communicator.centurylink.com from your web browser, and try the login credentials you previously created when you activated your CenturyLink High-Speed Internet service.
Don't remember your credentials, or don't remember creating a username and password? No worries, simply click the "Get Help" button on the login screen, and follow the onscreen process to retrieve your existing credentials, or create new ones.
Still have additional questions, and want to talk?
CenturyLink SimplePay customers, please contact us at 800-990-9896.
CenturyLink® ON customers, please contact us at 866-898-2044.
Having trouble setting up your Digital Home Phone Adaptor? Contact us at 866-952-1695.
All others, please contact us at 844-639-3510.
Still have additional questions, and want to talk?
CenturyLink SimplePay customers, please contact us at 800-238-3705.
CenturyLink® ON customers, please contact us at 866-872-0238.
Having trouble setting up your Digital Home Phone Adaptor? Contact us at 844-208-3644.
All others, please contact us at 844-639-3511.