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Phone directory information

Get phone directory information here.

Call 411
Order a printed directory
Choose how your information appears

Call Directory Assistance 411

Call 4-1-1 to get directory assistance anywhere in the U.S. When you call, you'll hear a recording that asks the for the city and information you're requesting. You can request up to two numbers per call.

A live operator will receive your request from the automated system and present their findings. Your call will then be completed either by an automated system or a live operator. You can request a live operator through the automated platform by saying "operator."

Directory Assistance charges

Rates vary by area.


Directory Assistance is billed on a per-call basis. Directory Assistance calls are subject to the charges regardless of the results. For example, if the number is not available because it is a non-published listing, you will still be charged for the call to Directory Assistance.

You can learn more about non-published and private listings and how to change your listing in the phone book.

Directory Assistance charge exemption

Customers who are vision- or mobility-impaired may qualify for exemption from Directory Assistance charges. Please download and complete the form below and return it to the address provided on the form. 

Directory Assistance Exemption Form

How to order a phone directory

You can get a printed copy of your local directory by calling 844-339-6334. Digital versions of your directory are also accessible at The Real Yellow Pages.
 

You can always let us know if you do not want a printed directory by visiting Yellow Pages Opt-Out.

Choose how your information appears in the phone directory

You can choose how your listing appears in the directory, or even restrict where your information is listed. The information on your directory listing is the same that will appear on caller ID.

You can also have your name removed, at no charge, from lists that we lease to other firms. Unlisted and unpublished telephone numbers are automatically excluded from these lists.

An unlisted or unpublished listing may not entirely remove your contact information from online directories. If you previously had a phone number that was not private, that information could still be available online.

As part of your telephone service, your name (last, first, middle), street address and telephone number are included in our printed directory.

You can customize this listing. Consider these options:

  • Replace your first and/or middle name with initials.

  • Omit the city name and/or street address from your listing.

  • Have a "dual surname" listing. This allows people with different last names living at the same address to have both names shown in their listing. Just tell us which last name you want to appear first for the alphabetical sequence of the listing.
     

There's no charge to customize your directory listing if you do it when you first sign up for service. If you decide you want to make changes later, there is a one-time fee that varies by location.

You can get a semi-private listing. Your name, address and phone number won't appear in the printed telephone directory, but they will still be available through Directory Assistance. 

A semi-private listing will keep your telephone number from being included on lists that we provide to other companies for marketing purposes.

There is a one-time setup charge and monthly fee, varying by location.

For more complete restriction of the availability of your contact information, consider a private listing. With this type of listing, your name, address, and phone number are not included in our printed or online directories and are not available through Directory Assistance.

Additionally, your telephone number won't be included on lists that we provide to other companies for marketing purposes.

There is a one-time setup charge and monthly fee for this type of listing.

Limitations of a private listing

Even with a private listing, your contact information will be shared with a select few including:

  • 911 and E911 emergency services
  • Telephone companies for itemized billing and collections

Caller ID block

Even if you have a private listing, your name and number will still show up on Caller ID. To block your information, dial *67 before you place your call. Your identity will be blocked on the recipient's Caller ID for that call. This service is called "per call blocking." It's available anytime, and there's no charge to use it. If you don't want your number to show up at all, ask us about permanent line blocking.

If you ask for a no solicitation listing, a black dot (.) can be printed in the directory next to your telephone number. The dot indicates that you don't want to receive solicitation calls or mail. This feature is not available in all areas. There is a monthly fee for this listing.

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