We no longer support this browser. For an optimal experience, we recommend updating your browser.

Close
Set location by ZIP Code

Look up a ZIP code (USPS)

Enter a valid 5‐digit ZIP code

Modem installation videos

The following videos will guide you through the installation process. Learn how to set up your CenturyLink modem and activate your internet service with a C4000 modem or tower modem. If you want to follow along with written instructions, click the links for each type of modem below.

Video 1: C4000 modem setup

C4000 front & rear view

The video below is for these models:
C4000BG   C4000BZ   C4000LG   C4000LZ   C4000XG

C4000 setup instructions

Video 2: Tower modem setup

Examples of CenturyLink tower modems

The video below is for CenturyLink tower modems. This includes all modems except the C4000 series and C5500 SmartNID.

Tower modem setup instructions

Want to set up your modem without the app? 

 

No problem. If you aren't using a smartphone, or you encounter an issue with the app, you can install your modem on the web instead. Follow along our written setup instructions to get your modem connected.

C4000 setup instructions
Tower modem setup instructions

Starting new service? Please note that a phone jack is required to set up CenturyLink internet service in your home. If you don't have a jack, chat with us to have one installed.

My CenturyLink app logo

Download the CenturyLink app to manage your account and network.

Did you find the help you were looking for today?