You can find the Admin Username and Password printed on the sticker attached to the side, back or bottom of the modem.
CAUTION!Do not remove your modem sticker. It includes your default Admin Username and Admin Password, which cannot be retrieved if lost. Your modem could become unusable without them.
4. Select Utilities in the main menu.
5. Select Configuration Save in the left sidebar menu. Then continue to backup or restore your modem settings.
Select Download and save the file to your computer. You should see a prompt to allow you to name the file and save it to a folder of your choosing. The default location will be your computer's 'Downloads' folder. You will use this file to restore your settings when you're ready.
You can now reset your modem to the default settings if needed. After performing the reset, you will be able to restore your settings using the file you saved in the above steps.
6. Select Upload File.
Select Choose File, then find your saved settings file.
8. Open your saved settings file (In the example image, the file is named "model#-Config-date").
9. Select Apply. Wait 3-5 minutes for the modem's internet light to turn green, then open a browser and visit a webpage. If the internet light doesn't turn green, visit the modem lights guide for solutions.
.png){kind=icon}
