>

Vectoring Upgrade - Let's check your modem

  1. If you have been notified that there is an upgrade in your area, here is a list of modems that will insure you have a smooth transition during the upgrade. 
Modem Firmware Version
Upgrade
Actiontec Q1000
QAQ004-31.20L.7 and later
read more
Actiontec C1000A
CAC004-31.30L.95 and later
read more
Actiontec C1900A
CAB004-31.30L.95 and later
read more
Actiontec C2000A not compatible N/A
Actiontec C2000A-D
Vectoring only works for single lines. Not bonded.  CAH006-31.30L.95
read more
Technicolor C1100T
CTW001-4.12.0.37 and later
read more
Technicolor C2000T
CTH005-4.12.1.44 and later
read more
Technicolor C2100T
CTQ003-4.12.1.78 and later
read more
ZyXEL C1000Z
CZC002-4.16.012.9 and later
read more
ZyXEL C2100Z
CZQ002-4.16.011.30
read more
ZyXEL Q1000Z
QZZ001-4.4.015.1 and later
read more
ZyXEL C1100Z
CZW002-4.12.009.0 and later
read more
ZyXEL C3000Z CZD002-4.16.008.5 and later
read more
  1. Is your modem and firmware* listed above?

Yes

Yes, but my modem is bridged

I don't know

No

Top Tools
Internet Speed Test
Service Troubleshooter
Where's My Technician?
Modem Compatibility
Manage My Services
Find Product Availability