Optimize your internet connection

To make sure you are getting the fastest speed possible, let's check a couple of things before you run a speed test. It's also a great idea to complete these steps before you start troubleshooting slow wireless.

Let's check a couple of things

You can greatly improve your speeds tests by checking your connections, modem and devices on your network.

Connect one device & close all programs
Make sure there's no filter on your modem
Check for damaged or unplugged cables
Are your devices running well?
Does your modem need a little help?
Consider the role of content providers
Special requirements for 1 Gig internet users
Try running this test for faulty wiring

What's next?

My wired test is great

After you have verified that your wired speed test is good, you can dramatically improve your wireless speed using these tricks.

My wired speed test is still not what I was expecting

We do all we can to make CenturyLink services perform perfectly all the time, but occasional problems are unavoidable. Start with our Service Troubleshooter for a fast, convenient way to identify and fix common issues. 

After checking the above, re-test your connection. If the results aren't what you were expecting, chat with Internet Support.

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