Fix an unstable WiFi connection

NOTE: WiFi connections are exposed to more factors than wired connections. Sometimes, these additional factors can make WiFi slow or unstable. Keep in mind that wired connections are faster, more secure, more dependable and should be used whenever possible.
    Connection drops when the phone rings
    Other Wi-Fi Networks
    Modem Health
    Other Electronics
    Physical Barriers
    Distance

Still not getting the WiFi strength you want? 

If you've gone through the above tips and aren't getting stable WiFi performance throughout your home, a WiFi extender kit could help you increase your coverage. 

We do all we can to make CenturyLink services perform as you expect, but occasional problems are unavoidable. Start with our Service Troubleshooter for a fast, convenient way to identify and fix common issues. 

If your results aren't what you were expecting or you need more assistance, call or chat with our support team. We're here to help.

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