Frequently asked questions

about the Apollo transaction


For our CenturyLink and Quantum customers

Lumen will sell the part of its (ILEC) network (currently operating under the CenturyLink brand) that serves consumers, small businesses, wholesale and local enterprises, and government entities in 20 Midwest and Southeast states including: 

  • Alabama, Arkansas, Georgia, Illinois, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin. 

     

Lumen will retain its local incumbent network and assets in its other 16 states including: 

  • Arizona, Colorado, Florida, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming.

 

Lumen will also retain its national fiber routes and competitive local exchange carrier (CLEC) networks in all 36 states.

The transaction will provide Apollo with a robust, scaled local network, along with the operations and back-office support to meet the accelerating demand for high-bandwidth connectivity and fiber technology.

The transaction is expected to close in the second half of 2022, subject to customary closing conditions including required regulatory approvals in the U.S.

 

Customers served by the Lumen ILEC network in the 20 impacted states will transition to  Apollo when the transaction closes.  We anticipate the transaction will close in 9-12 months. However, today we’re business as usual, and you will receive information when we have news to share. For now, customers don’t need to do anything and your services will continue. We will still have competitive local exchange carrier (CLEC) customers in these 20 states.

We will continue to offer broadband services in Arizona, Colorado, Florida, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming. 

No, our customers don’t have to do anything. Our business will operate as usual until the transaction is complete, which we expect in the second half of 2022 after securing all regulatory approvals. Apollo will be communicating with customers to keep them informed of any future changes. 

The sale allows us to increase our level of current fiber investments and expand the Quantum Fiber footprint where we see positive momentum around growing our customer base and providing a differentiated customer experience. We will offer Quantum Fiber internet services in the 16 states we continue to serve. Our current Quantum Fiber customers in Springfield, MO, or any other ILEC market in Missouri, will be served by Apollo after the transaction closes.

For more information on our transaction with Apollo, click here.