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Get settled before you move

Let us get your service up and running at your new place, so it's ready when you are.

Online bill payment with MyAccount

With MyAccount, paying your CenturyLink bills online is fast and easy.

Have you forgotten your My Account user name or your password, or both?

Help with signing on to My Account, where you can manage your account and pay your bill.

Enroll a user name or password in My Account, or add an account

How to reap the benefits of My Account, and ensure you have access to your newest bill.

MyAccount Mobile Bill Pay

Pay your CenturyLink bill on the go with My Account Mobile Bill Pay.

After signing in to My Account, you can't find or pay your bill

What to look for when you can sign in, but your newest bill isn't appearing.

Pay your bill online

Pay online by creating an account, or if you're in a hurry, skip that step and get in and out fast.

Upcoming Changes to My Account

What you can expect when we update My Account

Can't login to my account

If you're looking for your username, password or other sign-in information, we can help.

Online Quick Bill Pay

Make one-time bill payments the quick way with online Quick Bill Pay. No login required.

How to find your account balance

It's easy to find your balance and due date.

Looking for the code to set up My Account profile

For security reasons, you'll need to provide a code when you first create your online profile. The code likely is printed on your bill, but if it isn't, we can send it to you.

Federal Universal Service Fund (USF) Explained

This surcharge keeps local phone service affordable for all Americans by providing discounts on services to schools, libraries and income eligible families.

Not getting emails about your bill?

Try these tips if you're having trouble receiving the email alerting you that your monthly bill's available online.

What to expect with your closing bill

When you cancel service, a closing bill is generated immediately. Depending when you disconnect, you may also receive 1 to 2 follow up bills.

How to transfer, suspend or cancel your DIRECTV service

Take your service with you, temporarily shut it down or turn it off for good.

How to cancel your CenturyLink service

Take your service with you when you move, temporarily suspend it when you leave for the season or disconnect it entirely.

Need your CenturyLink account number?

You can find it on your paper bill, in My Account, in your Welcome Letter or as part of an order confirmation.

How to remove AutoPay from your account

If want to go back to manually paying your CenturyLink bill, you can do that any time.

Pay your bill with your smartphone

Review your options for paying your CenturyLink bill with a mobile device.

How long it takes to process your payment

When to expect your payment to be applied to your account.

Methods accepted for bill payment

Choose the payment method that's best for you.

To have someone else pay your bill

Find out how CenturyLink bills can be paid by someone other than the account holder.

Not seeing a recent payment reflected on your online bill?

If your recent payment isn't appearing online, consider these possible explanations first.

Need your service turned back on?

Pay online or use our automated phone system to get your service turned on within 24 hours.