>

Deleting Prism® TV Parental Control Settings

Deleting all your Parental Control settings will disable all your locking settings and delete your PIN.

To enable parental locking again, you will need to create a new PIN. Deleting Parental Locking settings will affect locked channels but not hidden channels since you don't need a PIN to hide channels.

Deleting Parental Control Settings

  1. To delete your Parental Locking settings, press the MENU key to bring up the main menu.
  2. Use the RIGHT ARROW key to select SETTINGS.
  3. Select GENERAL.
  4. Press OK.
  5. Use the RIGHT ARROW to select PARENTAL CONTROLS.
  6. Press OK.
  7. Enter your PIN number using the NUMBER KEYS. The Parental Lock settings screen should appear.
  8. Use the ARROW keys to select TURN OFF LOCKING.
  9. Press OK.
  10. Use the ARROW keys to select RESET ALL PARENTAL LOCKS.
  11. Press OK.
  12. Press OK a second time to confirm.

Now all of your Parental Locking settings are disabled and your PIN has been erased. You will be returned to the last channel you were watching.

If you Lock Adult Programs, you will not be able to change your PIN or reset Parental Controls.  If you want to reset Parental Controls, unlock Adult Programs.

For more information on using your Parental Controls, watch the Help On Demand videos on locking channels, locking shows by rating, locking On Demand rentals and hiding channels.

Prism® TV Channel Lineup
Find out what's playing when in your area.
See what's on
Prism® Quick User Guide
Discover the features in your Prism TV service.
Download Guide