Traditional Landline Service:
Certain one-time installation fees and service charges may apply. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service.
*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund. These CenturyLink surcharges may also apply: Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply. These are neither taxes nor required by law but set by CenturyLink and may change. Taxes also apply. For information about taxes, fees and surcharges visit www.centurylink.com/feesandtaxes; rates subject to change.
Basic Phone: Applies to one residential phone line with direct-dial local voice calling only; excludes commercial use, dial-up internet connections, conference lines, directory and operator assistance, multi-party conference calls, or other non-single path person to person conversation or voice message. CenturyLink reserves the right to move a customer on this plan to an alternative plan if usage on the plan does not resemble typical residential, local voice calling. Calling features, nationwide calling, and international calling are not available.
Home Phone with Unlimited Nationwide Calling: Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.
Lifeline Phone and Internet Service: Lifeline is available to residential customers only who qualify based on meeting income level eligibility requirements, and/or is receiving benefits from a qualifying federal assistance program and requires remaining eligible for the entire offer period. The Lifeline program is a governmental assistance program that provides discounts on telephone or qualifying internet services to qualifying consumers in every U.S. state, territory, and commonwealth. See the Lifeline website for details: www.Centurylink.com/Lifeline. The amount of discount and qualifications for participation can vary by state. Consumers may be eligible if they participate in certain federal or state assistance programs or have a household annual gross income at or below 135% of the federal poverty level. Qualifying residents of American Indian and Alaskan Native tribal lands may also be eligible for up to an additional $25 per month of enhanced Lifeline support. Additionally, a discount on the one-time charge for establishing service may be available for qualifying residents of tribal lands through the Tribal Link-Up program. The Lifeline discount is available for one telephone or qualifying internet service per household, which can be either a wireline or wireless service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline discount can be punished by fine or imprisonment and can be barred from the program.
Digital Home Phone: With Digital Home Phone, Customer will not be able to place or receive any calls, including 911 calls, if the Internet connection fails or becomes degraded, required equipment fails, or customer doesn't have electrical power for the service (unless you have functioning battery backup power available). 911 services may not be available if you change your service location before receiving confirmation from CenturyLink.
Certain one-time installation fees and service charges may apply. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service.
*Voice fees include those that are federal, state, or local government permitted and mandated, such as 911 and Universal Service Fund. These CenturyLink surcharges may also apply: Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee apply. These are neither taxes nor required by law but set by CenturyLink and may change. Taxes also apply. For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.
Service applies to 1 residential IP address with direct-dial, local and nationwide long-distance voice calling, voicemail, voicemail to email, Caller ID, 3-way calling, anonymous call block, call forwarding block all calls (do not disturb), directory listing and 911. Service excludes commercial use, call center, data and facsimile services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, 0+ dialing, and 3-digit dialing (other than 711, 911 and 411), Premium services and collect calls. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance, including usage exceeding 5,000 voice minutes per month. Operator, Directory Assistance, and international calling are not available.
