PUBLIC SAFETY 

The Information You Need to Ensure Public Safety

Upgrade your infrastructure today to get accurate, timely information and make the right decisions in tomorrow’s emergencies.

CenturyLink secures contract for 9-1-1 equipment and emergency call management solutions from Houston-Galveston Area Council (H-GAC)

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Reliable Solutions to Help Protect Those You Serve
Cost-effective CenturyLink solutions to help police, fire and EMS communicate and securely share data.
  • Create a next-gen 9-1-1 critical link between agencies, teams and front-line workers to speed decision making
  • Provide advanced voice, communication and collaboration solutions to coordinate information sharing between agencies
  • Enhance network reach and performance to increase communication capabilities between agencies and organizations
  • Protect network operations and performance during unforeseen events with backup, recovery and security
  • Transmit critical information over private, secure network transports to keep data safe, reliable and available
Unified Communications for Compliance-Driven Organizations

Move your unified communications to the cloud and stay fully compliant with your organization’s mandated security and privacy requirements.

PRODUCTS
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Explore Solutions Designed for Public Safety
NG9-1-1 Use IP-enabled technology to get better information and deliver next-gen 9-1-1 services.
Data Network Rely on high-speed, on-demand networking to keep people safe.
VoIP Connect people in emergencies using superior technology and equipment at a predictable cost.
Security Detect, protect against and respond to cyberattacks with security capabilities trusted by the DoD.
Disaster Recovery Stay up and running when you’re needed most — in the middle of natural or man-made disasters.
Contact Center Get a customizable, cloud-based contact center that public safety can depend on.
Next-Generation 9-1-1 Service
CenturyLink’s NG9-1-1 solution is comprised of emergency services IP networks, IP-based software, application databases, and data management processes that are interconnected to Public Safety Answering Point premise equipment.

The integrated NG 9-1-1 solution from CenturyLink:

  • Routes to the appropriate emergency entity based on caller location
  • Uses available data elements and business policies to augment PSAP routing
  • Delivers geodetic and/or civic location information with the call back number
  • Supports transfer of calls to other NG9-1-1 capable PSAPs with accumulated data
  • Affords standardized interfaces for call and message services
  • Processes all types of emergency calls including non-voice (multi-media) messages
  • Acquires and integrates additional data useful to call routing and handling
  • Supports all E9-1-1 features and functions to meet current and emerging public safety needs
PARTNERS
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Leverage Our Technology Partnerships
CenturyLink has strategic partnerships in place to ensure public safety with the best framework, tools, and expertise from some of the world’s best-in-class technology suppliers.
CONTRACTS
Easily Procure via Contract Vehicles
Get services that fit your budget with the right purchasing vehicle for your organization. Learn more about HGACBuy — Nationwide Government Procurement.
RESOURCES
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