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Customer Service

Help is available:
Mon-Fri:7am-8pm CT

For Sales, call
For Billing, call

Internet Tech Support

Help is available:
24 × 7


Control Center

Help is available:
Mon-Fri:7am-7pm CT


Billing & Payment

  • Understanding Your Bill (PDF)
  • Paperless Billing
      Make the switch to paperless billing and get:

    • Bill Ready reminder emails
    • Easy online payment options
    • View current or past bills
    • Billing breakdown - summary and
      detailed views

    • Sign up for paperless billing

    • To sign up for paperless billing, log into My Account.

      Once you’ve logged into your account:
      1. Scroll to the bottom of the page.
      2. Locate Manage Paperless Billing
        in the bottom left corner. Click the link.
      3. Check the box for
        “Paperless Billing: Receive an email
        when your bill is ready to view online.”
      4. Confirm your email address is correct,
        and update it if necessary.
      5. Click Save Changes.
  • Autopay

    Register/Login to My Account

  • Pay by Mail

    PO Box 4300
    Carol Stream, IL 60197-4300

  • Pay Online

    Quick Bill Pay
    The quick and easy way to make safe
    and secure one-time bill payments.

    Control Center
    Log in for full access to your account.
    Set up Autopay or make a one-time payment.

  • Pay by Phone

    Call 800.786.6272 to use our 24-hour automated Pay-by-Phone system

Account Management

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