Small Business help

Enrolling in Autopay

Using Autopay, you can have your CenturyLink bill paid automatically each month using a bank account or a credit card. After you set it up, funds are withdrawn automatically on the bill due date. You can unenroll in Autopay at any time.

Enrolling using a bank account

To enroll using a bank account:

  1. Click Billing, then click Invoices.

    Control Center lists your accounts, the total amount due and due date for each account, whether the account is enrolled in paperless billing, and whether the account is enrolled in Autopay.
  1. Search for the account you want to enroll in Autopay by doing one of the following:

    • Sort your invoices using the Sort by… list (e.g., Account Number). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your invoices by account group by selecting an option from the View All (Default)… list.

    • Search for a specific account (by invoice number, account group, etc.) using the Search by… field and search box.

  2. After you find the account you want, click the row for the account.

    Control Center displays for the account such as billing address, due date, last payment (and date received), delivery method, whether the account is enrolled in Autopay.
  1. Click Autopay.
  1. Click Begin Enrollment.
  1. Click Bank Accounts.
  1. Click the I agree to the Autopay Terms & Conditions checkbox, then click Continue.
  1. If you want Control Center to email you the amount due and due date for this account when your bill is ready, click the checkbox.

  2. If you want Control Center to email you if the total amount due exceeds a certain amount, click the checkbox, then type the amount in the field. (For example, send me an alert if my bill is over $150.00.)

  3. Click Continue.
  1. Type your bank routing number and account number.

  2. Type the name on the account (either first and last name or business name).

  3. From the My account type is list,  select whether this is a checking or savings account.

  4. Click the I authorize CenturyLink to use this information to make my payment checkbox.

  5. Click Complete Enrollment.

Enrolling using a credit or debit card

To enroll using a credit or debit card:

  1. Click Billing, then click Invoices.

    Control Center lists your accounts, the total amount due and due date for each account, whether the account is enrolled in paperless billing, and whether the account is enrolled in Autopay.
  1. Search for the account you want to enroll in Autopay by doing one of the following:

    • Sort your invoices using the Sort by… list (e.g., Account Number). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your invoices by account group by selecting an option from the View All (Default)… list.

    • Search for a specific account (by invoice number, account group, etc.) using the Search by… field and search box.

  2. After you find the account you want, click the row for the account.

    Control Center displays for the account such as billing address, due date, last payment (and date received), delivery method, whether the account is enrolled in Autopay.
  1. Click Autopay.
  1. Click Begin Enrollment.
  1. Click Credit/Debit Cards.
  1. Click the I agree to the Autopay Terms & Conditions checkbox, then click Continue.
  1. If you want Control Center to email you the amount due and due date for this account when your bill is ready, click the checkbox.

  2. If you want Control Center to email you if the total amount due exceeds a certain amount, click the checkbox, then type the amount in the field. (For example, send me an alert if my bill is over $150.00.)

  3. Click Continue.
  1. Click Add New Debit/Credit Card.
  1. In the Account Nickname field, type a name for the credit card (e.g., My corporate card).

  2. In the Card Number field, type your credit or debit card number, then click Next.
  1. From the Month and Year lists, select the card's expiration date.

  2. In the Card Billing ZIP field, type the ZIP code for the billing address assoicated with your card, then click Finish.
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