Set up office hours

As an administrator, you can create schedules for office hours to handle incoming calls.

To set up office hours:

  1. Click Set Up Office Hours.
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  1. Click Start.
  1. Select the Office Hours radio button.
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  1. Click Next.
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  1. Do the following:

    1. To make changes to days other than Monday - Friday, select the checkbox next to the day.

    2. From the list on any checked day, select the time for the office hours if they are different from 9:00 am and 5:00 pm.
  1. Click Next.
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  1. Click Save.
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  1. Click Done.

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