Small Business support

Reordering busy lamp fields for a user

As an administrator, you can reorder users being monitored as busy lamp fields. The order they appear on the screen is the order they’ll appear on their phones.

To reorder busy lamp fields for a user:

  1. Click the Numbers tab.
  1. On the row of the number you want to edit, click Actions > Edit User Features.
  1. Click the Monitoring tab.
  1. To reorder the names, click and drag them in to the new position.  
  1. Click Save.