Reset a voicemail PIN for a user

As an administrator, you can reset the voicemail PIN for users who have forgotten their PIN or have been locked out of voicemail.

To reset a voicemail PIN:

  1. Click the Voicemail tab.
  1. Click the Reset Voicemail PIN button.

    SIMPLE sends an email with a temporary PIN to the email address on file for the user.

Note:  You can also reset a voicemail PIN from the Users tab.

Was this page helpful?