Reset a voicemail PIN for a user

As an administrator, you can reset the voicemail PIN for a user who has forgotten their PIN or has been locked out of their voicemail.

To reset a voicemail PIN:

  1. Click the Voicemail tab.
simple-administrator-portal-users-edit-user-voicemail-on
  1. Click the Reset Voicemail PIN button.

    SIMPLE sends an email with a temporary PIN to the email address on file for the user.

Note: You can also reset a voicemail PIN from the Numbers tab.

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