Additional Information Regarding CenturyLink Products And Services

GENERAL TERMS

SERVICE TERMS
BUSINESS PHONE
BUSINESS INTERNET AND DATA
BUSINESS SOLUTIONS

PROMOTIONAL OFFERS TERMS
BUSINESS INTERNET AND DATA OFFERS
BUSINESS SOLUTIONS OFFERS
OTHER PROMOTIONAL OFFERS
BUSINESS TV OFFER TERMS


GENERAL TERMS:

Offers and rates apply to business customers only. The following sections apply to all business services: General, Terms and Conditions, Taxes, Fees and Surcharges, Monthly Rate, and Discounts and Credits.

GENERAL: Services and offers not available everywhere. CenturyLink may change or cancel services, or substitute similar services at its sole discretion without notice. Requires credit approval and deposit may be required. Additional restrictions apply.

TERMS AND CONDITIONS: All products and services are governed by tariffs, terms of service, or terms and conditions posted at http://www.centurylink.com/Pages/AboutUs/Legal/ ("Website"). Products and services are provided by the CenturyLink operating company serving your service location.

TAXES, FEES, AND SURCHARGES: All prices exclude taxes, fees and surcharges, which apply to all services, and include federal and state-mandated and permitted charges, cost recovery charges, state and local fees that vary by area, and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Additional charges apply depending on services selected, including a carrier Universal Service charge, carrier cost recovery surcharges or national access fee surcharge, a one-time High-Speed Internet activation fee, and a one-time voice service activation fee, extended area service charges, monthly zone increment charges, and connection fees. Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates.

MONTHLY RATE: Monthly rate applies while customer subscribes to all qualifying services. If one or more services are cancelled, the standard monthly rate or rate defined in the tariffs/terms and conditions will apply to each remaining service.

DISCOUNTS AND CREDITS: All applicable discounts and credits will be applied beginning in the first or second full month of billing.


SERVICE TERMS:

Each section below applies to the specific business service listed. Subscription to specific services or offers by existing customers will cause the loss of any then-current discounts related to such services purchased.


BUSINESS PHONE TERMS

LOCAL SERVICES: Local phone services include direct-dial, local calling, a number of calling features determined by the selected local service plan, and choice of CenturyLink local long distance or toll plans (additional charges apply). Activation fees may apply. Plans exclude dial-up internet connections, conference lines, directory and operator assistance, multi-party conference calls, or other non single path person to person conversation or voice message. CenturyLink reserves the right to move a customer on this plan to an alternative plan if usage on the plan does not resemble typical business, local voice calling.

LONG DISTANCE SERVICES: Per minute and monthly recurring rates apply to one business phone line with direct-dial, nationwide voice calling; including all U.S. states, territories and possessions; excludes data and facsimile services (including dial-up internet connections), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, transcriptions, or multi-dwelling units. Restrictions on number of local and long-distance packages/plans per account apply. CenturyLink reserves the right to move a customer on the plan to an alternative plan if usage on the plan does not resemble typical business usage. International calling available for additional per minute and/or per month charges; all applicable rates are posted to the Website. If a block of minutes is included for long distance calling, the following applies: block minutes do not apply to operator services, switched data services or international calls; usage in excess of block minutes are billed at the applicable per minute rate; unused minutes in the block do not carry over to next month; and all International calling is billing separately from block minutes.


BUSINESS INTERNET AND DATA TERMS

HIGH-SPEED INTERNET SERVICES: Speed availability varies by service location. A term commitment may be required and depending on customer location, early termination results in a $200 early termination fee. Activation fees may apply. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on High Speed Internet package and options selected. Customers must accept High-Speed Internet Subscriber Agreement or Business-Class High-Speed Internet terms and conditions, as applicable. Listed broadband speeds vary due to conditions outside of network control, including customer location and equipment, and are not guaranteed. Consistent speed claim and private direct connection claim is based on CenturyLink providing HSI subscribers with a dedicated virtual circuit connection to the CenturyLink central office.


BUSINESS SOLUTIONS TERMS

MICROSOFT OFFICE 365: Customer will receive subscriptions based on the CenturyLink Internet purchased to use the products on the specified number of PCs during customer's subscription term with CenturyLink, which begins upon initial installation and activation of the product. These services are subject to acceptance of the terms and conditions included with the product. Features may be added, modified, or removed during the service period and customer should install updates when they become available. Office 365 is designed to work with the current or immediately previous version of Internet Explorer or Firefox, or the latest version of Chrome or Safari.


PROMOTIONAL OFFER TERMS

BUSINESS INTERNET & DATA OFFER TERMS

Pure Business Internet: Listed rates include High-Speed Internet that requires a 24-month-term commitment and enrollment in CenturyLink AutoPay and electronic billing service within the specified promotional timeframe to be eligible for rate. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on HSI package and options selected. A $200 fee will apply to early termination of the High-Speed Internet service. Telephone landline is part of the service only for the purpose of data traffic transmission/connection and cannot be used for voice traffic transmission, except for 911 services. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.


BUSINESS SOLUTIONS OFFER TERMS

TRIPLE PLAY BUSINESS BUNDLE WITH DIRECTV OFFER: The listed bundle monthly rate includes high-speed Internet up to 10 Mbps depending on availability, unlimited direct-dial local and domestic long-distance service, and DIRECTV Business Information service package and requires a 24-month term agreement for all services including Autopay and electronic billing enrollment within the specified promotional timeframe (after 12 months the rate reverts to the then-current standard rate). Activation fees may apply. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on High Speed Internet package and options selected. If one (1) or more services are terminated, the standard monthly fee will apply to each remaining service and a $200 fee will apply to early termination of the High-Speed Internet service. Service-specific terms set forth in the Local, Long Distance, High-Speed Internet Services and Business Bundle Services paragraphs above and the DIRECTV offer paragraphs also apply.

SAAS CLOUD APPLICATION FIRST MONTH FREE OFFER: Offer available to new high-speed Internet business customers only. The Connected Office bundle requires a 24- or 36-month term agreement as indicated and includes high-speed Internet with speed tiers of up to 15 Mbps, 25 Mbps or 45 Mbps where available and software-as-a-service applications for secure online backup space of 25GB per device, email and web/audio conferencing. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on High Speed Internet package and options selected. An early termination fee will apply in the amount of $200 (24-month term) or $300 (36-month term.) The Connected Office Bundle products and services are governed by terms and conditions posted at http://www.centurylink.com/Pages/AboutUs/Legal/ and https://apps.centurylink.com/terms-conditions. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.

CENTURYLINK® BUSINESS BUNDLE: Listed bundle rate includes High-Speed Internet, unlimited local and domestic long-distance calling and listed features, and requires a 24-month term commitment and enrollment in CenturyLink AutoPay and electronic billing service within the specified promotional timeframe to be eligible for rate. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on HSI package and options selected. If one (1) or more services are terminated, the standard monthly fee will apply to each remaining service and a $200 fee will apply to early termination of the High-Speed Internet service. Service-specific terms set forth in the Local, Long Distance and High-Speed Internet Services paragraphs above also apply.


OTHER PROMOTIONAL OFFER TERMS

Price Lock / Fixed-Rate Pricing - Applies only to the monthly recurring charges for the 24-month term for the listed services; excludes all taxes, fees and surcharges, monthly recurring fees for modem/router and professional installation, and shipping and handling fee for customer's modem or router. Offer requires customer to remain in good standing and terminates if customer changes its account in any manner, including any change to the required CenturyLink services (canceled, upgraded, downgraded), telephone number change, or change of physical location of any installed service (including customer moves from location of installed services).


BUSINESS TV OFFER TERMS

Gyms/Waiting Rooms:

BASE PACKAGE OFFERS: Ends 11/6/16. Business/Private Viewing: Ends 11/6/16. After 12 mos., then-prevailing rate for base package applies (currently: $57.99/mo. for BUSINESS SELECT PACK; $77.99/mo. for BUSINESS ENTERTAINMENT PACK, and $97.99/mo. for BUSINESS XTRA PACK) unless canceled or changed by customer prior to end of the promotional period. SonicTap Channels Offer: After 3 mos., then-prevailing rate for SonicTap Music Channels (currently $37.99/mo.) applies unless canceled or changed by customer prior to end of the promotional period. SHOWTIME Offer, Private Viewing Only: After 3 mos., then-prevailing rate for SHOWTIME (currently $18.99 /mo.) applies unless canceled or changed by customer prior to end of the promotional period. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residences allowed. Public Viewing: Up to four free HD Receivers per commercial location. Business Viewing: up to four free HD Receivers per commercial location. Private Viewing: Up to four HD or two HD DVRs. DVR Service ($12/mo.) required for DVR and HD DVR equipment per commercial location. Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted.
2016 NFL SUNDAY TICKET INCLUDED AT NO EXTRA COST OFFER: Requires activation of BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT PACK. 2016 NFL SUNDAY TICKET retail price is $569 (Business Viewing) and $454 (Private Viewing). Customers activating BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT are eligible to receive the 2016 season of NFL SUNDAY TICKET at no additional cost. The remaining balance of NFL SUNDAY TICKET will be charged to customerís account in the event of early disconnect. NFL SUNDAY TICKET consists of all out-of-market NFL games (based on customerís service address) broadcast on FOX and CBS. Other conditions apply. LIMIT ONE NFL SUNDAY TICKET OFFER PER ACCOUNT. Offer void where prohibited or restricted. NFL SUNDAY TICKET subscription will automatically continue in 2017 and each season thereafter at a special renewal rate unless customer calls 1-866-945-9940 to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fee cannot be refunded. Commercial locations require an appropriate licensee agreement. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated.
DIRECTV SVC TERMS: Subject to terms of DIRECTV Commercial Customer Agreement. Must maintain a min. base TV pkg and Auto Bill Pay at point of sale. Addíl fees & Terms: In certain markets, a Regional Sports fee of up to $7.99/mo may be assessed with BUSINESS XTRA PACK, and up to $12.99/mo. will be assessed with COMMERCIAL XTRA PACK and COMMERCIAL CHOICE PLUS Package. Public Viewing Receiver of $15/mo. apply for the each receiver for BUSINESS SELECT PACK, COMMERCIAL ENTERTAINMENT PACK, and COMMERCIAL XTRA PACK . Receiver fees of $15/mo. each apply for up to two receivers on COMMERCIAL CHOICE and up to four receivers on COMMERCIAL CHOICE PLUS. Business Viewing receiver fees of $7/mo. each apply for 1st - 9th receivers; $4/mo. each for 10th - 21st receivers; $2/mo. each for 22nd and each additional receiver. Private Viewing receiver fees of $7/mo. for the first and each additional receiver. $19.95 Handling and Delivery fee may apply. Taxes not included. Programming, pricing, terms and conditions subject to change at any time. Installation: Standard l commercial installation included for BUSINESS SELECT PACK and above customers. $49 standard installation applies for COMMERCIAL BASIC customers. Complex/custom installation extra. Applicable use tax adjustment may apply on retail value of installation. Visit directv.com/legal or call for details. To access HD programming, HD equipment required. Number of HD channels based on package selection. Eligibility for local channels based on service address. Not all networks available in all markets. All DIRECTV Receivers must be continuously connected to the same land-based phone line or the Internet. ©2016 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Bar/Restaurant:

BASE PACKAGE OFFERS: Ends 11/6/16. Public Viewing: New customers who subscribe to BUSINESS SELECT PACK or above with 24-mo. agmt & enroll in Auto Bill Pay will receive bill credit for 3 or 12 mos. starting in the 2nd mo. After (3 or 12 mos.) the promotional period ends and then-prevailing rate for base package applies (currently: $57.99/mo. for BUSINESS SELECT PACK; $97.99/mo. for COMMERCIAL ENTERTAINMENT PACK, $143.99/mo. for COMMERCIAL XTRA PACK, up to $224.99/mo. (based on EVO) for COMMERCIAL CHOICE, and up to $524.99/mo. (based on EVO) for COMMERCIAL CHOICE PLUS) unless canceled or changed by customer prior to end of the promotional period SonicTap Channels Offer: After 3 mos., then-prevailing rate for SonicTap Music Channels (currently $37.99/mo.) applies unless canceled or changed by customer prior to end of the promotional period. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residences allowed. Public Viewing: Up to four free HD Receivers per commercial location. Business Viewing: up to four free HD Receivers per commercial location. Private Viewing: Up to four HD or two HD DVRs. DVR Service ($12/mo.) required for DVR and HD DVR equipment per commercial location. Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted.
6 MO. OFFER W/NFL SUBSCRIPTION: Offer includes bill credit for 6 months based on package offer selection. In certain markets, a Regional Sports fee of up $12.99/mo. will be assessed with COMMERCIAL XTRA PACK and COMMERCIAL CHOICE PLUS Package. Customer must, at point of sale, activate and maintain a qualifying programming package, NFL SUNDAY TICKET subscription and Auto Bill Pay. 2016 NFL SUNDAY TICKET pricing is based on FCO (Fire Code Occupancy) and is subject to verification. After the applicable promotional period (6 mos.) ends, then-prevailing rate for base package applies ($97.99 COMMERCIAL ENTERTAINMENT PACK; $143.99 COMMERCIAL XTRA PACK; and up to $524.99/mo. (based on EVO) for COMMERCIAL CHOICE PLUS) unless canceled or changed by customer prior to end of promotional period. The remaining balance of NFL SUNDAY TICKET will be charged to customerís account in the event of early disconnect. NFL SUNDAY TICKET consists of all out-of-market NFL games (based on customerís service address) broadcast on FOX and CBS. Other conditions apply. LIMIT ONE NFL SUNDAY TICKET OFFER PER ACCOUNT. Offer void where prohibited or restricted. NFL SUNDAY TICKET subscription will automatically continue in 2017 and each season thereafter at a special renewal rate unless customer calls 1-866-945-9940 to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fee cannot be refunded. Commercial locations require an appropriate licensee agreement. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated.
DIRECTV SVC TERMS: Subject to terms of DIRECTV Commercial Customer Agreement. Must maintain a min. base TV pkg and Auto Bill Pay at point of sale. Add'l fees & Terms: In certain markets, a Regional Sports fee of up to $7.99/mo may be assessed with BUSINESS XTRA PACK, and up to $12.99/mo. will be assessed with COMMERCIAL XTRA PACK and COMMERCIAL CHOICE PLUS Package. Public Viewing Receiver of $15/mo. apply for the each receiver for BUSINESS SELECT PACK, COMMERCIAL ENTERTAINMENT PACK, and COMMERCIAL XTRA PACK . Receiver fees of $15/mo. each apply for up to two receivers on COMMERCIAL CHOICE and up to four receivers on COMMERCIAL CHOICE PLUS. Business Viewing receiver fees of $7/mo. each apply for 1st - 9th receivers; $4/mo. each for 10th - 21st receivers; $2/mo. each for 22nd and each additional receiver. Private Viewing receiver fees of $7/mo. for the first and each additional receiver. $19.95 Handling and Delivery fee may apply. Taxes not included. Programming, pricing, terms and conditions subject to change at any time. Installation: Standard l commercial installation included for BUSINESS SELECT PACK and above customers. $49 standard installation applies for COMMERCIAL BASIC customers. Complex/custom installation extra. Applicable use tax adjustment may apply on retail value of installation. Visit directv.com/legal or call for details. To access HD programming, HD equipment required. Number of HD channels based on package selection. Eligibility for local channels based on service address. Not all networks available in all markets. All DIRECTV Receivers must be continuously connected to the same land-based phone line or the Internet. ©2016 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
$300 Credit Score Fee/ Bill Credit: Credit fee of $300 may apply for new select commercial customers based on business credit profile. DIRECTV will credit the new customerís account $5/mo. for up to 60 months starting in the 2nd month when customer activates and maintains a qualifying base programming package, provided account is in "good standing" as determined by DIRECTV in its sole discretion. If at any time your DIRECTV service is interrupted, your monthly bill credit fee will end and will not be reinstated.

iPad App Legal

Certain remote control functions require a standard DIRECTV remote. iPad® remote control functionality requires an Internet or Wi-Fi connection and is limited to the range of network. Internet access and directv.com login required. Internet connections may vary. Only available on certain Internet-connected receivers. Visit directv.com/apps for complete details. Remote connections may vary. Charges may apply for an Internet Connection Kit and installation. Requires DIRECTV Plus HD DVR (models HR20, HR21, HR22, HR23, HR24), DIRECTV Plus DVR model R22, or DIRECTV HD Receiver (models H21, H23, H24, H25) connected to broadband. DIRECTV Receiver(s) and the iPad® must be connected to the same network. iPadģ is a registered trademark of Apple Inc.

Sports Bar App

By downloading this app you are verifying that you are over the U.S. legal drinking age of 21 years old. Use of DIRECTV mobile apps is licensed under DIRECTV's current End User License Agreement. Use of DIRECTV mobile apps is also subject to DIRECTV's privacy policy and other legal policies, including DIRECTV's Customer Agreement for users who are DIRECTV customers.

AT&T BUNDLE BILL CREDIT OFFER: Purchase of 24 mos. of BUSINESS SELECT PACK or above required. Upon DIRECTV System activation, beginning in the second month, DIRECTV will credit the new customer's account in the amount of $5/mo. for 12 mos. in addition to any applicable commercial base national offer credits. Customers must subscribe to and maintain eligible AT&T services to receive AT&T bundle bill credit. Bill credit given by DIRECTV as AT&T bundle credit.
©2016 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

© CenturyLink. All Rights Reserved.