Texas

Managed Services
Rely on CenturyLink to manage your network, servers, applications, storage, security and other mission-critical elements

CenturyLink Managed Services provide the utmost flexibility; robust enough to support a wide array of customer-requested hardware and operating systems; and versatile enough to accommodate shared control of environments when needed. Additionally, CenturyLink provides a complete offering of a-la-carte application and database monitoring and management solutions to layer atop CenturyLink managed platforms. With the CenturyLink total package of managed service solutions, customers can offload management of even the most complex and time-consuming components of Web solutions without surrendering control.

CenturyLink offers Managed Services in Texas through DIR Contract #DIR-TSO-4066:

How to Order
  1. Contact a CenturyLink representative to obtain product information, quotes, and to submit purchase orders.
  2. A Statement of Work (SOW) must be approved by DIR prior to entering into an agreement. CenturyLink will collaborate with the customer to define and write up SOW. CenturyLink will draft scope and requirements based on customer needs and submit to DIR for approval. With DIR approval, work may begin.
  3. Create a Purchase Order referencing the DIR-CenturyLink agreement #DIR-TSO-4066.
  4. Fax Purchase Order to 855-258-6335 or contact your CenturyLink representative.
Technology Support Services Management Services
Management of Call Processing Architecture MACs Hosted Solutions (system design & operations)
IP Telephony Services Solution Software Requirements Development
IP Call Center or Contact Center Services Break/Fix & Maintenance Project Management
IVR/Auto-Attendant Help/Support Desk Services Integration Services
Legacy Voice Services Mgmt & Integration Training Network Readiness Assessment
Data & Voice Networking Solutions & Management   Reporting
    Transition & Termination Services
 
Customer Discounts
Technology Support Services Management Services
2%-25% 5%-10% 2%-25%
 
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