Wholesale: Products & Services

Batch Hot Cut Process - V10.0

History Log

Description

The Batch Hot Cut (BHC) Process permits you to migrate existing analog services (e.g., Resale) to Unbundled Local Loops (2-Wire or 4-Wire analog voice grade) in a batch mode (quantities defined below) if the current facilities can be reused. The BHC Process is also available to convert a line splitting arrangement to a loop splitting arrangement. Refer to the Line Splitting PCAT or your Interconnection Agreement for the appropriate definition of line splitting.

Before submitting BHC requests, involving analog services to Unbundled Local Loops, you are responsible for identifying whether the request is eligible for the BHC Process. For this type of BHC migration the following is applicable:

  • Reuse of existing facilities
  • No field dispatch required
  • Minimum of 25 lines per service provider per central office per day and a maximum of 100 lines for all service providers per central office per day
  • CenturyLink QC BHC migration volumes cannot exceed 2,500 lines per day for all service providers.

Before submitting BHC requests, involving Line Splitting to Loop Splitting, you are responsible for identifying whether the request is eligible for the BHC Process. For this type of BHC migration the following is applicable:

  • Reuse of existing facilities
  • No field dispatch required
  • Data Provider and splitter equipment remain the same
  • No additional line conditioning
  • Line Splitting to Loop Splitting BHC requests are included in the minimum of 25 lines per service provider per central office per day and a maximum of 100 lines for all service providers per central office per day.
  • Line Splitting to Loop Splitting BHC requests are included in the CenturyLink QC BHC migration volumes that cannot exceed 2,500 lines per day for all service providers

The BHC service interval can be found in the Service Interval Guide (SIG).

Integrated Digital Loop Carrier (IDLC) as a Modified Batch

Existing analog services provisioned over IDLC are not eligible for the BHC process because dispatch of a field technician is required. However, a modified batch process can be used to transition analog services currently provisioned over IDLC. A modified batch cut must be made up exclusively of lines currently provisioned over IDLC. Prior to issuing your request, the facility type should be verified by you via Loop Qualification and Raw Loop Data queries. The modified batch will consist of no more than 40 IDLC lines per state per day. This is a cumulative total for all IDLC cuts for all Competitive Local Exchange Carriers (CLECs). The modified batch IDLC process is excluded from the Batch Scheduling Tool and the Statusing Tool.

Availability

BHC is available where facilities exist throughout CenturyLink QC.

Terms and Conditions

To request a BHC, you will need to have your Interconnection Agreement (ICA) amended to include the BHC installation offering.

Technical Publications

Technical Publications section does not apply to BHC.

Pricing

Rate Structure

Recurring charges do not apply to the BHC option. However, they do apply to the Unbundled Local Loop. Refer to the Unbundled Local Loop - General Information PCAT for additional information.

Nonrecurring charges are comprised of the following rate elements:

  • BHC Installation Option charges
  • IDLC charges may apply

Nonrecurring charges for Batch Hot Cut are only billed for performed installation work and do not affect the recurring rates that are billed for all Unbundled Loops (UBLs).

Additional rate structure information can be found in your Interconnection Agreement.

Rates

Wholesale rates for this product or service, including tariff references and any applicable discounts, are provided in your current Interconnection, Resale, Commercial, or other governing agreement.

Tariffs, Regulations and Policies

Tariffs, regulations and policies are located in the state specific Tariffs/Catalogs/Price Lists.

Optional Features

Optional Features section does not apply to BHC.

Features/Benefits

Features/Benefits section does not apply to BHC

Applications

Applications section does not apply to BHC.

Implementation

Product Prerequisites

If you are a new CLEC and are ready to do business with CenturyLink, view Getting Started as a Facility-Based CLEC. If you are an existing CLEC wishing to amend your Interconnection Agreement or New Customer Questionnaire, additional information is located in the Interconnection Agreement.

Pre-Ordering

General pre-ordering activities are described in the Pre-Ordering Overview.

Requirements for pre-ordering are described in Local Service Ordering Guidelines (LSOG) Pre-Order.

Additional information regarding Appointment Scheduler functionality can be found in the IMA User's Guide.

Scheduling a Batch Hot Cut is accomplished through the use of the Appointment Scheduler Tool, which will provide a system generated Appointment Confirmation (APT CON) Number for your Local Service Request (LSR). You may request appointments for any normal business day through Appointment Scheduler. With the exception of the modified IDLC batch identified above, the BHC is restricted to scheduling a minimum of 25 lines per service provider per central office and a maximum of 100 lines for all service providers per central office per day with an overall maximum of 2,500 lines per day in the CenturyLink QC

Volume limitations are controlled by the Appointment Scheduler Tool. Additional information regarding Appointment Scheduler functionality can be found in the IMA User's Guide.

Prior to issuing your BHC requests, the facility type should be verified by you via the Integrated Mediated Access (IMA) Loop Qualification and Raw Loop Data. In some instances, the facilities to be reused do not qualify for the BHC Process. These include:

  • End-users served by IDLC, see the IDLC sub-section above
  • End-users served by a Remote Switching Unit (RSU)
  • End-users accounts that contain Line Sharing

Ordering

General ordering activities are described in the Ordering Overview.

BHC service requests are submitted using the following LSOG forms:

  • LSR
  • End-User (EU)
  • Directory Listing (DL)
  • Loop Service (LS)
  • Loop Service Number Portability (LSNP)

Field entry requirements are described in the LSOG.

Service requests should be placed using Interconnect Mediated Access (IMA) Electronic Data Interchange (EDI), IMA Graphical User Interface (GUI), or faxed to (888) 796-9089.

A Design Layout Record (DLR) request is described in the IMA EDI Network Disclosure Document or the IMA User's Guide.

The Network Channel /Network Channel Interface (NC/NCI™) codes eligible for BHC are as follows:

Loop only, if the NC Code is Then Available NCI Codes Are
CenturyLink CO-NI NCI End-User EU-NI(SEC) NCI
LX-- 02QC3.OOD 02LS2
  02QC3.OOB 02GS2
  02QC2.OOF 02NO2
  04QC2.OOF 04NO2
  02QC3.RVT 02RV2.O
  02QC3.RVO 02RV2.T
Loop with Loop Splitting NC Code is:    
LX-N 04QSM.LO5 02DUM.LS5

To request a BHC, the following information is required on the LSR:

  • The REQTYP must be 'AB' (loop only), 'BB' (loop with number portability) or 'UB' (loop with loop Splitting)
  • The ACT field must be 'V' or 'Z'.
  • The DSPTCH field must be 'N' or blank.
  • The CHC field must be 'B'.
  • The APT CON field must contain the confirmation number presented by Appointment Scheduler.
  • The NC field must be 'LX-' (loop only or loop with number portability) or 'LX-N' (loop with loop splitting).
  • The Desired Due Date (DDD) field must equal the date associated with the APT CON presented by appointment scheduler.
  • The TEST field must be 'N' or blank.
  • The Expedite (EXP) field must be 'N' or blank.

For a modified IDLC batch to qualify, the following information is required on the LSR:

  • Coordinated Hot Cut (CHC) = Blank or N
  • Requisition Type (REQTYP) = AB or BB
  • Activity (Act) = V or Z
  • Dispatch Required (DSPTCH) = Y
  • PROJECT = IDLCBHCXXX (XXX = to Customer Carrier Name Abbreviation (CCNA)
  • Special Construction Authorization (SCA) = Blank or N
  • Network Channel (NC) code = LX-
  • Manual Indicator (MANUAL IND) = Y
  • REMARK = IDLC Batch Hot Cut, Project Number (PRN) = IDLCBHCXXX (XXX= CCNA), Dispatch required, Installation option 1CRWT

Provisioning and Installation

General provisioning and installation activities are described in the Provisioning and Installation Overview.

The BHC Due Date (DD) work activities will be completed between the hours of 3:00 AM and 11:00 AM local time, Monday through Friday, excluding Holidays. The modified IDLC batch DD work activities will be done during CenturyLink's normal hours for installation - Monday through Friday, 8:00 AM to 5:00 PM local time, excluding holidays.

You may verify the current status of your request for a central office on an individual line by line basis via the IMA BHC Status Tool. You may use the central office and the date of the requested BHC to make your status request. The IMA BHC Status Tool will display the following:

  • Status information for that specific central office
  • Status information for all other central offices due to cut that day
  • Initial and subsequent changes to order status
  • An option to view details on a line by line basis:
    • Telephone Numbers (TNs)
    • Order numbers
    • Related order numbers
    • Connecting Facility Assignment (CFA)
    • Purchase Order Number (PON)
    • Event time stamp
    • Message indicating status for each line
    • Start time on the day of the cut
    • Completion time on the day of the cut

BHCs are scheduled through the use of Appointment Scheduler. The Appointment Scheduler will allow you to place a service request with a DDD that is equal to or greater than the standard interval allowed per the SIG. Calculation of when dial tone is required and when pre-wire functions are performed will always be based on DD minus standard business days.

CenturyLink will begin processing BHCs under the following conditions:

  • There is a minimum of 25 lines per service provider per central office per day.
  • The batch contains a minimum of 20 lines after unqualified lines are excluded from the LSRs that were submitted for the scheduled BHC.

You will need to have dial tone present at your CFA by 11:59 PM on DD minus six business days. Dial tone is a critical requirement of your BHC request. On DD minus four or five business days, CenturyLink will perform pre-wiring activities. These activities include dial tone and Automatic Number Identification (ANI) verification. If no dial tone or the wrong ANI is detected at your CFA during pre-wiring, you will be notified of jeopardy conditions via the IMA BHC Status Tool. If CFA changes are required, you will need to submit a supplement (SUP 3) to your LSR by 12:01 PM on DD minus three business days. Jeopardy conditions must be corrected at your CFA by 3:00 AM on the DD or your request will be removed from the Batch. Other lines included on the same LSR will also be placed in jeopardy status and removed from the Batch due to the no dial tone or wrong ANI condition. In this situation occurs, you will need to follow standard jeopardy processes by submitting appropriate supplements.

Provisioning example:

Standard 7 Day Interval Request

Day 0 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7
LSR submitted Dial tone required by 11:59 PM

DD minus 6
Central office Pre-wire

DD minus 5
Central office Pre-wire

DD minus 4
CFA change by 12:01 PM

DD minus 3
CFA change is performed CFA change is performed DD

15 Day Interval Request

Day 0 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7
LSR submitted              
Day 8 Day 9 Day 10 Day 11 Day 12 Day 13 Day 14 Day 15
  Dial tone required by 11:59 PM

DD minus 6
Central office Pre-wire

DD minus 5
Central office Pre-wire

DD minus 4
CFA change by 12:01 PM

DD minus 3
CFA change is performed CFA change is performed DD

For BHC migrations that include Line Splitting to Loop Splitting, a synchronization test will be performed on the DD at time of cutover. CenturyLink will not perform synchronization testing unless you sign up for this option. For more information regarding synchronization testing refer to the Synchronization Testing Overview. If the synchronization test fails, your request will be placed in jeopardy status. Other lines included on the same LSR will also be placed in jeopardy status due to the synchronization test failure. In this situation, you will need to follow standard jeopardy processes by submitting appropriate supplements.

When the BHC DD work activities are initiated, CenturyLink will notify you via the IMA BHC Status Tool that those orders have been started. You will also have the option of identifying when a specific line migrated (referred to as "Trap and Trace"). Refer to your switch vendor for information regarding these capabilities. For more information regarding the IMA BHC Status Tool, see the IMA User's Guide.

When the BHC DD work activities are completed or put in jeopardy, you will also be notified of the change in status via the IMA BHC Status Tool. No response on an individual line, will be considered acceptance of that line and no further action is required by you.

When a line is shown as complete in the IMA BHC Status Tool, you will have two hours to respond if a problem is encountered. If you experience a problem and do not accept the cut, you may request to have the circuit cut back to its original state. To do this, you will need to email the CenturyLink CLEC Coordination Center (QCCC) at qcccbhc@CenturyLink.com with the Subject Line stating: "CUT BACK". Include the following information in the Email:

  • "Require cutback"
  • Order #
  • PON
  • TN

The QCCC will respond via Email when the cut back is complete. Your order will be placed in jeopardy status and other lines included on the same LSR will also be placed in jeopardy status and cut back to their original state. In this situation, you will need to follow standard jeopardy processes by submitting appropriate supplements.

Maintenance and Repair

General maintenance and repair activities are described in the Maintenance and Repair Overview.

Billing

Customer Records and Information System (CRIS) billing is described in Billing Information - Customer Records and Information System (CRIS).

Training

Local CenturyLink 101 "Doing Business with CenturyLink"

Click here to learn more about this course and to register.

View additional CenturyLink courses by clicking on Course Catalog.

Contacts

CenturyLink contact information is located in Wholesale Customer Contacts.

Frequently Asked Questions (FAQs)

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Last Update: March 26, 2015