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Caller ID with Privacy +™ - V8.0

History Log

Product Description

Caller ID with Privacy + uses the Advanced Intelligent Network (AIN) platform to allow end-users to screen incoming Caller ID calls that are marked "Private" or "Unavailable."

End-users have the ability to:

  • Turn Caller ID with Privacy + On and Off.
  • Establish a Privileged Caller Code.

Calls that have name and number available display on Caller ID display units as usual.

Unidentified calls marked Private that unblock will display their name and telephone number on Caller ID display units.

A distinctive ring (short, short) will advise the Privacy + end-user of an audibly identified call.

  • Unidentified calls with a recorded name will display as "Privacy +" in the name field, and "000-000-0000" in the number field or no information in the number field, on Caller ID display units. The display may vary depending on the end-user's brand of Caller ID unit.

End-users subscribing to Caller ID with Privacy + have the option of accepting or rejecting the audibly identified calls:

  • If the call is rejected, the caller will be advised that the called party is not available and will be sent to voice mail or an answering service if the end-user has a messaging service.
  • The call cannot be sent to an answering machine.

If the end-user's telephone is not answered, the caller will be advised that the party could not be reached and to try again.

If the end-user has a messaging service, the call will be sent to a messaging service or an answering machine.

A caller from blocked (marked Private) or unknown/out of area hears an announcement indicating that the end-user does not accept unidentified calls.

IF AND chooses to THEN Press
Private Caller Unblock Name/ Number 1
Private Caller Record Name 2
Private Caller Leave Message #
Unknown/ Out of Area Caller Record Name 1
Unknown/ Out of Area Caller Leave Message #

The end-user must have messaging service for caller to leave a message.

Caller ID with Privacy + records unidentified caller's name and dials end-user's telephone number:

  • Distinctive ring provided (short, short).
  • Display Unit displays Privacy + message.
  • Call is answered and caller's name is provided.

If the call is accepted, then Press 1.

If the call is rejected, then Press 2.

If the call is rejected, the caller will be advised that the called party is not available:

  • The call will be sent to voice mail or an answering service if the end-user has a messaging service.
  • The call cannot be sent to an answering machine.

If the call is not answered, the caller is advised that the end-user could not be reached. If the end-user has messaging service or an answering machine, the caller will be given the option of leaving a message.

Subscribers to Privacy + can give the four digit Privileged Caller Code to family and friends who are unidentified callers (unknown or blocked).

Entering the code when the Privacy + message is heard will allow the caller to bypass the record or unblock function and ring directly on the end-users telephone.

The end-user will hear the distinctive short, short, long ring.

The Caller ID unit will display "Privileged Call" and "000-000-0000".

End-users are encouraged to change the Privileged Caller Code to a unique four-digit code by calling the Update Center. Dial *78 from the line with Caller ID with Privacy + or 888-NPA-8052 from any touchtone telephone, NPA is the area code of the number with Caller ID with Privacy +. In Minnesota, Arizona, Oregon, and Iowa use the area codes identified below to call the Update Center:

  • In Arizona for NPA 928, use NPA 520; e.g., 1-888-520-8052.
  • In Iowa for NPA 641, use NPA 515; e.g., 1-888-515-8052.
  • In Minnesota for NPAs 952 or 763, use NPA 612; e.g. 1-888-612-8052.
  • In Oregon for NPA 458, use NPA 541; e.g., 1-888-541-8052.
  • In Oregon for NPA 971, use NPA 503; e.g., 1-888-503-8052.

A 4-digit security code must be entered to make changes on service. The temporary code is 1234 for the first time the Update Center is called.

The end-user will be instructed to establish a new custom security code.

To change the Privileged Caller code, a default Privileged Caller Code is set as "5555" when Privacy + is installed.

Call the Update Center as instructed above:

  • Select "Privacy +."
  • Press 2.
  • Follow the recorded instructions.

End-users have the option of turning Caller ID with Privacy + On or Off by calling the Update Center. Privacy + is On when installed. You may turn Caller ID with Privacy + On or Off as needed.

Call the Update Center as instructed previously:

  • Select "Privacy +."
  • Follow the recorded instructions.

Availability

Caller ID with Privacy + is available:

  • In selected 5ESS® and DMS™-100 central office switch types.
  • Centrex 21, Centrex Plus, Centrex Prime® and Centron®

Caller ID with Privacy + may be available on Digital Switched Service (DSS) if the trunks are Basic (T2D++) analog/line side terminated, the serving central office CO switch is provisioned properly and state tariffs permit.

Caller ID with Privacy + is not available:

  • Direct Inward Dial (DID®)
  • Integrated Services Digital Network (ISDN)
  • Trunks
  • Foreign Central Offices (FCO) or Foreign Exchange Services (FX) Lines

Additional information can be found in the Pre-Ordering Overview.

Compatibility & Restrictions

Feature/Service Rules/Restrictions
Anonymous Call Rejection Not compatible
Call Curfew® Call Curfew takes precedence over Caller ID with Privacy +. Caller ID with Privacy + will not activate if Call Curfew is turned on unless the caller is on the Call Curfew Authorized Phone Number List.

If the number is on the list and is marked private, the caller will activate Caller ID with Privacy +.

Call Following/ Remote Access Forwarding Caller ID with Privacy + takes precedence over Call Following/Remote Access Forwarding.

An unidentified caller will activate Caller ID with Privacy + and once identified will be forwarded.

If the unidentified caller recorded their name, the caller receiving the forwarded call will receive the audible message for acceptance or rejection.

Call Forwarding Caller ID with Privacy + takes precedence over Call Forwarding.

Once the caller is identified, the call will forward.

If the unidentified caller recorded their name, the caller receiving the forwarded call will receive the audible message for acceptance or rejection.

Call Forwarding Busy Line/ Don't Answer Caller ID with Privacy + takes precedence over Call Forwarding Busy Line/Don't Answer.

Once the unidentified caller is identified, Call Forwarding Busy Line/Don't Answer will work.

If the unidentified caller recorded their name, the caller receiving the forwarded call will receive the audible message for acceptance or rejection.

Call Rejection If the call is from a private number, Privacy + will override Call Rejection.

Callers from private numbers that are on the end-user's Call Rejection list and:

  • unblock will be rejected by Call Rejection.
  • record their name instead of unblocking will be sent to the subscriber for audible identification instead of being rejected.
  • the end-user has a messaging service (Voice Messaging Service), the caller will have the option to press # and go directly to the end-user's Voice Messaging Service.
Call Reports Caller ID with Privacy + takes precedence over Call Reports.

Once the unidentified caller is identified Call Reports will work.

Call Trace Compatible
Call Waiting Caller ID with Privacy + takes precedence over Call Waiting.

Once the unidentified caller is identified, Call Waiting will activate if the line is busy.

Continuous Redial Compatible
Custom Ringing Service Caller ID with Privacy + and Custom Ringing Service are not compatible in a DMS100.

Caller ID with Privacy + is available with Custom Ringing Service in a 5ESS.

Calls to a Custom Ringing Service number associated with an end-user's main number will receive Caller ID with Privacy + treatment.

Dial Lock® Compatible
Do Not Disturb Caller ID with Privacy + takes precedence over Do Not Disturb.

An unidentified caller will activate Caller ID with Privacy +.

Once identified, Do Not Disturb will activate if on.

Hunting Caller ID with Privacy + takes precedence over Hunting.

Once the caller is identified Hunting will activate.

Last Call Return Compatible
Long Distance Alert Caller ID with Privacy + takes precedence over Long Distance Alert.

A Private call that unblocks will activate Long Distance Alert.

An unidentified caller who chooses to audibly identify or go directly to a Voice Messaging Service will not activate Long Distance Alert.

No Solicitation® Caller ID with Privacy + will activate if No Solicitation is turned on and an unidentified caller presses 1 or waits to access the end-user's line.
Priority Call Caller ID with Privacy + takes precedence over Priority Call.

A private caller whose number is on the Priority Call list will not automatically activate the Priority Call distinctive ring, but will get Privacy + treatment.

If the call is unblocked the Priority Call distinctive ring will activate.

If the private caller gives an audible identification, the Caller ID with Privacy + distinctive ring will activate.

Scheduled Forwarding Caller ID with Privacy + takes precedence over Scheduled Call Forwarding.

An unidentified caller will activate Caller ID with Privacy +.

Once identified, the call will be forwarded by Scheduled Call Forwarding if turned on.

If the unidentified caller recorded their name, the caller receiving the forwarded call will receive the audible message for acceptance or rejection.

Voice Messaging Service Caller ID with Privacy + takes precedence over Voice Messaging Service.

Unidentified callers are given the option of going directly to Voice Mail instead of an audible identification or unblocking if private.

Both private and unknown callers will be sent to Voice Mail:

  • If they identify themselves and there is no answer.
  • If the end-user rejects the call.

Pricing

Rate Structure

Caller ID with Privacy + may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Caller ID with Privacy + is identified by the USOCs N6S and N6SD1 (in a DMS-100 CO switch type).

Feature Detail (FID and Data Requirements)

The FID CFN (Call Forward Number) followed by the telephone number is required after the USOC N6S when Voice Messaging is on the same line.

If removing Voice Messaging but retaining Caller ID with Privacy +, you must C and T the USOC N6S and remove the CFN FID; e.g.

  • C N6S /CFN NPA nnn-nnnn
  • T N6S
  • D XXXXX (Voice Message USOC)

Adding Caller ID with Privacy +

This feature is ordered by including:

  • Feature Activity Type N and the appropriate USOC.

Adding Caller ID with Privacy + with Voice Messaging on the same line

This feature is ordered by including:

  • Feature Activity Type N and the appropriate USOC.
  • Feature Detail requires the CFN FID and must follow the USOC N6S

Removing Caller ID with Privacy +

This feature is removed by including:

  • Feature Activity Type D and the appropriate USOC

Last Update: March 19, 2015