Hardware and software configuration
CEMR interface
General CEMR information
User profile
Help and support
Trouble reports for designed circuits
    Getting information about designed circuits
    Preparing and submitting design trouble reports
    Following up on design trouble reports
    Getting information about design trouble reports
       Viewing design ticket events
       Viewing trouble report history
       Checking the status of transactions for designed circuits
    Retrieving archived trouble reports
Trouble reports for nondesigned circuits
Creating and maintaining voice mail trouble reports
Prevalidation
User Activity Reports
Where's my Tech
EDRV
Client Self Test
Reference