Hardware and software configuration
CEMR interface
General CEMR information
User profile
Help and support
Trouble reports for designed circuits
Trouble reports for nondesigned circuits
    Getting information about nondesigned circuits
    Preparing and submitting nondesign trouble reports
    Following up on nondesign trouble reports
    Getting information about nondesign trouble reports
       Viewing nondesign ticket events
       Viewing the status history for nondesign trouble reports
       Checking the status of transactions for nondesigned circuits
    Retrieving archived trouble reports
Creating and maintaining voice mail trouble reports
Prevalidation
User Activity Reports
Where's my Tech
EDRV
Client Self Test
Reference