Wholesale support

Control Center overview

Control Center dashboard

Admin tab

Inventory tab

Orders tab

Service Mgmt tab

Reports tab

Billing tab

Where do I access ordering?

Where do I access Order Status?

Where do I access the Toll Free Modify Call Plan tool?

Where do I access the Toll Free Number Reservations tool?

Where do I access Repair, Configuration, and Circuit Testing?

Where do I access an inventory of my products and services?

Where do I access the various types of reports?

Where do I view and pay bills?

Where do I access Call Detail Records (CDRs)?

Where do I access Billing Requests (disputes)?

I'm a system admin, where do I manage my users?

Where do I view and update my profile?

Where do I view a list of my Control Center system administrators?

Where are My Downloads (CARE and from/to reports)?

Where do I manage alerts and notifications?

Wholesale Support: Control Center and Wholesale Customer Care

Control Center support  |  Admin  |  Inventory  |  Orders  |  Service Management  |  Reports  |  Billing  |  General topics