Wholesale support

Registering yourself as a Control Center user

If your company has at least one active billing account with CenturyLink, you can register yourself as a Control Center user. You will need your company's CenturyLink account number as well as a current invoice number. (Guest accounts are not available.)

To register as a Control Center user, do the following:

  1. Go to the Control Center login page:
  1. In the login box, click Register. (You can also click the Self Register link in the Support box.)
  1. In the Account Number field, type your account number (located at the top of your CenturyLink invoice). If you need help finding your account number, click the View Samples Invoices link.

  2. Click the I'm not a robot reCAPTCHA checkbox and verify yourself.

  3. Click the Apply button.

  4. Depending on the type of account you have, do one of the following:

    -- For 8-digit (LATIS) billing account numbers, type the invoice number from a recent invoice (within the last four months).

    -- For 9-digit (ENS) billing account numbers, type your authentication code. (If you don't have your authentication code, click the link to have it sent to you again or call 800-786-6272 for assistance.)

  5. Click the Next button.

  6. Enter your name, email address and phone number. Create a username, password and secret question.

  7. Click the Submit button.

You'll receive an email confirming your registration was successfully submitted.

Once you have access to Control Center, you'll be able to add your remaining accounts. (Note: If the account you are trying to register is already in Control Center, you'll get an email telling you to contact your system administrator.)

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